Luxury Automotive Service Advisor: Client & Tech Liaison

Autobahn; Fort Worth (TX); On-site; USD 74,000 - 135,000; Full time

Benefits offered by this job

Competitive PTO

401(k) with company match

Recognition programs

Anniversary bonuses

Lease payment assistance

Career advancement opportunities

Job summary

Autobahn in Fort Worth, TX seeks an Internal Service Advisor to ensure client satisfaction through expert service coordination and transparent communication. You will work with technicians to review repairs, present options, and guide clients through the ownership experience.

The role requires engineering/mechanical background, automotive industry experience, a professional appearance, and the ability to pass a background check and drug screen.

Qualifications

• Engineering and mechanical experience.
• Automotive industry experience and ability to problem solve.
• Professional, well-groomed personal appearance.
• Willing to submit and pass pre-employment background check and drug screen.

Responsibilities

• Greeting clients and performing vehicle inspections and repair order recommendations.
• Consulting technicians about needed repairs and presenting clients with repair options to maintain the vehicle per OEM recommendations.
• Answering client questions about service outcomes and consulting with technicians when necessary.
• Presenting clients with insurance and warranty options for better coverage and potential savings.
• Overseeing and managing the service center's scheduling and workflow.
• Informing clients of changes in service or when their vehicle is ready to be picked up.

Skills

Engineering experience

Mechanical experience

Automotive experience

Problem solving

Professional appearance

Background check

Drug screening

Job description

Autobahn in Fort Worth, TX seeks an Internal Service Advisor to ensure client satisfaction through expert service coordination and transparent communication. You will work with technicians to review repairs, present options, and guide clients through the ownership experience.

The role requires engineering/mechanical background, automotive industry experience, a professional appearance, and the ability to pass a background check and drug screen.