Luxury Auto Service Advisor - High Earnings & Growth

BAYWAY LINCOLN; Winnie (TX); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

401K retirement plan

Health, Vision, and Dental benefits

Disability, Life Insurance

Paid Training

Job summary

Bayway Auto Group in Winnie, TX is seeking a Service Advisor who brings integrity, strong communication, and customer service focus to our dealership team. This full-time role involves advising customers on routine maintenance, preparing repair orders with estimates, and delivering clear explanations of repairs and costs to customers.

We offer a competitive compensation package ($50,000–$100,000/year), a comprehensive benefits program, and opportunities for growth within a supportive,

Qualifications

• Basic computer skills required.
• Strong communication and customer service skills.
• Able to work individually as well as part of a team.

Responsibilities

• Advises customers about the necessary service for routine maintenance.
• Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confers with customers about inspection results, recommends corrective procedures and prepares work orders for needed repairs.
• Prepares a repair order showing time, cost and labor estimates for service.
• Explains the work performed and the repair order charges to the customer.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
• Provides a complete and accurate written cost estimate for labor and parts.
• Establishes 'promised time.' Checks with dispatcher, if necessary.
• Establishes customer's method of payment. Obtains credit approval, if necessary.
• Checks on progress of repair throughout the day and communicates changes to customers.
• Reviews repair orders to ensure work is completed and closes orders as appropriate.
• Maintains a professional appearance and cleans work area.

Skills

Basic computer skills

Strong communication

Customer service

Teamwork

Tools

CDK Experience

Job description

Bayway Auto Group in Winnie, TX is seeking a Service Advisor who brings integrity, strong communication, and customer service focus to our dealership team. This full-time role involves advising customers on routine maintenance, preparing repair orders with estimates, and delivering clear explanations of repairs and costs to customers.

We offer a competitive compensation package ($50,000–$100,000/year), a comprehensive benefits program, and opportunities for growth within a supportive,