Luxury Auto Service Advisor — Client Experience Leader

Autobahn Imports LP; Fort Worth (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive PTO

401(k) with company match

Recognition programs

Anniversary bonuses

Lease payment assistance

Career advancement opportunities

Job summary

Autobahn Imports LP in Fort Worth, TX seeks a Service Advisor to ensure client satisfaction with our luxury dealership services. You will guide clients through vehicle service decisions, collaborate with technicians, and uphold our high standards of hospitality.

Qualified candidates bring engineering or automotive experience, a professional appearance, a proactive, team-oriented mindset, and a valid driver’s license; background checks are required.

Qualifications

• Engineering and mechanical experience.
• Automobile industry experience and ability to problem solve.
• Professional, well-groomed personal appearance.
• Competitive, self-motivated, and team-oriented mindset.
• Ability to thrive in a fast-paced, high-performance environment.
• Valid driver’s license with a clean driving record.
• Ability to pass a pre-employment background check and drug screening.

Responsibilities

• Greeting clients and performing vehicle inspections and repair order recommendations.
• Consulting technicians about needed repairs and presenting clients with repair options to maintain the vehicle per OEM recommendations.
• Answering client questions about service outcomes and consulting with technicians when necessary.
• Presenting clients with insurance and warranty options for better coverage and potential savings.
• Overseeing and managing the service center’s scheduling and workflow.
• Informing clients of changes in service or when their vehicle is ready to be picked up.

Skills

Engineering and mechanical experience

Automobile industry experience

Professional appearance

Team-oriented mindset

Fast-paced environment

Valid driver’s license

Background check & drug screening

Job description

Autobahn Imports LP in Fort Worth, TX seeks a Service Advisor to ensure client satisfaction with our luxury dealership services. You will guide clients through vehicle service decisions, collaborate with technicians, and uphold our high standards of hospitality.

Qualified candidates bring engineering or automotive experience, a professional appearance, a proactive, team-oriented mindset, and a valid driver’s license; background checks are required.