Luxury Auto Parts Counter Specialist

Group 1 Automotive, Inc.; Arlington (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

BMW of Arlington is seeking a knowledgeable and customer-focused Parts Advisor to join our team. This role supports retail and service operations by assisting customers with parts selection, pricing, and availability, while ensuring accurate ordering and timely fulfillment.

The ideal candidate will have automotive parts experience, familiarity with CDK or similar dealership management systems, and a strong commitment to delivering exceptional service in a fast-paced dealership environment.

Qualifications

• Previous automotive parts experience required; dealership experience preferred.
• BMW or luxury brand experience strongly preferred.
• Experience with CDK or similar dealership management systems.
• Strong knowledge of automotive components and systems.
• Excellent customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Basic computer proficiency.

Responsibilities

• Assist retail and wholesale customers with parts selection, pricing, and availability
• Support service technicians by sourcing and supplying accurate parts in a timely manner
• Process parts orders, returns, and exchanges efficiently
• Maintain accurate inventory records and assist with stock control
• Utilize CDK (Dealer Management System) to manage transactions, inventory, and orders
• Ensure proper documentation and invoicing for all parts sales
• Maintain an organized and clean parts counter and storage area
• Communicate effectively with service advisors, technicians, and customers
• Stay up to date on BMW parts, accessories, and product changes
• Contribute to meeting and exceeding department sales goals

Skills

Customer service

Communication

Multitasking

Attention to detail

Organizational skills

Basic computer skills

Tools

CDK

Job description

BMW of Arlington is seeking a knowledgeable and customer-focused Parts Advisor to join our team. This role supports retail and service operations by assisting customers with parts selection, pricing, and availability, while ensuring accurate ordering and timely fulfillment.

The ideal candidate will have automotive parts experience, familiarity with CDK or similar dealership management systems, and a strong commitment to delivering exceptional service in a fast-paced dealership environment.