Parts Counter Associate

Group 1 Automotive, Inc.; Arlington (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

BMW of Arlington is seeking a knowledgeable and customer-focused Parts Advisor to join our team. This role supports retail and service operations by assisting customers with parts selection, pricing, and availability, while ensuring accurate ordering and timely fulfillment.

The ideal candidate will have automotive parts experience, familiarity with CDK or similar dealership management systems, and a strong commitment to delivering exceptional service in a fast-paced dealership environment.

Qualifications

• Previous automotive parts experience required; dealership experience preferred.
• BMW or luxury brand experience strongly preferred.
• Experience with CDK or similar dealership management systems.
• Strong knowledge of automotive components and systems.
• Excellent customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Basic computer proficiency.

Responsibilities

• Assist retail and wholesale customers with parts selection, pricing, and availability
• Support service technicians by sourcing and supplying accurate parts in a timely manner
• Process parts orders, returns, and exchanges efficiently
• Maintain accurate inventory records and assist with stock control
• Utilize CDK (Dealer Management System) to manage transactions, inventory, and orders
• Ensure proper documentation and invoicing for all parts sales
• Maintain an organized and clean parts counter and storage area
• Communicate effectively with service advisors, technicians, and customers
• Stay up to date on BMW parts, accessories, and product changes
• Contribute to meeting and exceeding department sales goals

Skills

Customer service

Communication

Multitasking

Attention to detail

Organizational skills

Basic computer skills

Tools

CDK

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

BMW of Arlington is seeking a knowledgeable and customer-focused Parts Advisor to join our team. This role is responsible for assisting customers and service technicians with automotive parts needs, ensuring accurate ordering, timely fulfillment, and exceptional customer service. The ideal candidate will have experience in a dealership environment, familiarity with BMW parts systems, and the ability to work efficiently using dealership management software such as CDK

Responsibilities

• Assist retail and wholesale customers with parts selection, pricing, and availability


• Support service technicians by sourcing and supplying accurate parts in a timely manner


• Process parts orders, returns, and exchanges efficiently


• Maintain accurate inventory records and assist with stock control


• Utilize CDK (Dealer Management System) to manage transactions, inventory, and orders


• Ensure proper documentation and invoicing for all parts sales


• Maintain an organized and clean parts counter and storage area


• Communicate effectively with service advisors, technicians, and customers


• Stay up to date on BMW parts, accessories, and product changes


• Contribute to meeting and exceeding department sales goals

Qualifications

• Previous automotive parts experience required; dealership experience preferred


• BMW or luxury automotive brand experience strongly preferred


• Experience working with CDK or similar dealership management systems


• Strong knowledge of automotive components and systems


• Excellent customer service and communication skills


• Ability to multitask and work in a fast-paced environment


• Strong attention to detail and organizational skills


• Basic computer proficiency

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.