Automotive Parts Advisor - Growth & Benefits

Mileone; Fort Washington (Montgomery County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement

Positive work environment

OEM support

Health benefits

Training and mentoring

Employee purchase program

Job summary

BMW of Fort Washington, operated by MileOne Autogroup, is seeking a Parts Advisor/Parts Counterperson to assist customers and internal teams with parts inquiries. You will communicate parts availability, manage data in the dealer management system, and support technical parts questions in a busy dealership setting.

The ideal candidate has 1–3 years in the automotive industry, strong communication skills, and the ability to handle a high-volume workload.

Qualifications

• Customer service experience in automotive environment is preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced setting.

Responsibilities

• Assist customers and internal teams with parts questions in person, via email and/or on phone.
• Communicate estimated parts ship and arrival times, and support for technical parts questions.
• Record parts transactions in the Dealer Management System.
• Prioritize high workload and meet deadlines.
• Maintain daily metric goals.
• Perform other duties as needed.

Skills

Customer service

Communication

Organizational skills

Tools

Reynolds and Reynolds

Dealer Management System

POS systems

Microsoft Office

Job description

BMW of Fort Washington, operated by MileOne Autogroup, is seeking a Parts Advisor/Parts Counterperson to assist customers and internal teams with parts inquiries. You will communicate parts availability, manage data in the dealer management system, and support technical parts questions in a busy dealership setting.

The ideal candidate has 1–3 years in the automotive industry, strong communication skills, and the ability to handle a high-volume workload.