Luxury Auto Brand Specialist – Elite Client Experience

Ann Arbor; Ann Arbor (MI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

401(k) with Company Match

Direct Deposit

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Job summary

Victory Automotive Group in Ann Arbor is seeking a Volkswagen Brand Ambassador to deliver a first‑class vehicle purchasing experience in a fast‑paced, customer‑focused environment. As a Brand Specialist, you will represent the Volkswagen brand with professionalism, confidence, and integrity, delivering hospitality and exceptional client service at every touchpoint.

No prior automotive sales experience is required; comprehensive training is provided.

Qualifications

• Willingness to learn and develop professionally.
• Ability to stay composed in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.

Responsibilities

• Follow up with sales leads promptly and professionally.
• Conduct daily inventory awareness of available vehicles and features.
• Deliver an exceptional client experience throughout the sales process.
• Maintain knowledge of Volkswagen products and offerings.
• Follow established sales processes and standards.

Skills

Customer service

Communication

Punctuality

Professional appearance

Team player

Job description

Victory Automotive Group in Ann Arbor is seeking a Volkswagen Brand Ambassador to deliver a first‑class vehicle purchasing experience in a fast‑paced, customer‑focused environment. As a Brand Specialist, you will represent the Volkswagen brand with professionalism, confidence, and integrity, delivering hospitality and exceptional client service at every touchpoint.

No prior automotive sales experience is required; comprehensive training is provided.