Lux Spa Therapist: Bespoke Treatments & Calm Experience

Accor; Miami Beach (FL); Presencial; USD 42.000 - 64.000; Tempo integral

Resumo da vaga

Accor is hiring for a Spa Therapist in Miami Beach. You will perform massages, body treatments, and add-ons, conduct guest consultations, and ensure spotless, calming treatment rooms.

You will tailor treatments to guest needs, maintain records, and uphold confidentiality and hygiene standards in a luxury spa setting. The role requires a state license in massage or aesthetics, 2+ years of experience, proficiency in multiple massage techniques, and excellent customer service with flexible

Qualificações

• Minimum of 2 years' experience as a licensed massage therapist or esthetician in a luxury spa or hospitality setting
• Current state or local license/certification in massage therapy and/or aesthetics (as applicable)
• Proficient in a variety of massage techniques (e.g., Swedish, deep tissue, hot stone, prenatal) and/or skin care treatments
• Knowledge of anatomy, physiology, and contraindications related to spa treatments
• Strong customer service and interpersonal skills; ability to create a welcoming and calming environment
• Excellent communication skills to understand guest needs and explain services or products clearly
• Ability to maintain confidentiality and discretion at all times
• Detail-oriented with a commitment to hygiene and cleanliness standards
• Ability to work a flexible schedule, including weekends, evenings, and holidays
• Team player with a positive attitude and willingness to support colleagues
• Comfortable using spa scheduling and POS systems (SpaSoft or similar systems preferred)
• Professional appearance, demeanor, and grooming standards consistent with luxury hospitality
• All team members must maintain a neat, clean and well-groomed appearance.

Responsabilidades

• Perform a wide range of spa treatments including massages, body treatments, and add-on services in accordance with established protocols and brand standards
• Conduct thorough consultations with guests to determine individual needs and tailor treatments accordingly
• Maintain cleanliness and sanitation of treatment rooms, equipment, and work areas before and after each service
• Prepare treatment rooms with necessary supplies, linens, and products before guest arrival
• Ensure guest comfort and satisfaction by providing attentive and personalized service
• Maintain accurate records of treatments provided and guest preferences
• Always uphold confidentiality and professionalism, respecting guests' privacy and boundaries
• Adhere to all health, safety, and hygiene regulations in accordance with spa policies and local laws
• Attend all required training sessions and departmental meetings
• Support spa operations by assisting with opening and closing duties as needed
• Communicate effectively with Spa coordinator and other team members to ensure seamless guest flow
• Promote wellness and relaxation, contributing to a tranquil and welcoming spa environment
• Report any maintenance issues or guest concerns to the Spa Manager promptly
• We recognize we are in the hospitality industry and may perform related tasks as needed in the spirit of exceptional guest service.

Conhecimentos

2+ yrs exp

Massage therapy

Esthetician experience

Customer service

Communication

Confidentiality

Hygiene

Flex scheduling

Team player

SpaSoft/POS

Formação

State license (Massage or Esthetics)

Ferramentas

SpaSoft

POS systems

Descrição da vaga

Accor is hiring for a Spa Therapist in Miami Beach. You will perform massages, body treatments, and add-ons, conduct guest consultations, and ensure spotless, calming treatment rooms.

You will tailor treatments to guest needs, maintain records, and uphold confidentiality and hygiene standards in a luxury spa setting. The role requires a state license in massage or aesthetics, 2+ years of experience, proficiency in multiple massage techniques, and excellent customer service with flexible