Lux Spa Concierge – Front Desk & Reservations

Wynn Resorts; Everett (MA); On-site; USD 30,307 - 33,062; Full time

Job summary

Wynn Resorts is seeking a Spa Receptionist at Encore Boston Harbor to provide exceptional service to guests, including scheduling treatments and processing payments. Ideal candidates should have strong organizational skills and a background in luxury service environments.

Responsibilities include ensuring guest satisfaction, maintaining cleanliness, and assisting with spa operations. Candidates must be at least 18 years old and possess a high school diploma.

Qualifications

• 18 years of age or above.
• Minimum 1 year experience in luxury Spa/Salon or hotel front desk.
• Ability to read and interpret documents.

Responsibilities

• Provide professional and courteous service to spa guests.
• Manage multiple priorities in high-pressure situations.
• Ensure guest satisfaction and anticipate their needs.

Skills

Organizational skills

Interpersonal skills

Attention to detail

Basic computer skills

Fluency in English

Education

High school diploma or equivalent

Bachelor’s Degree in related field

Tools

Microsoft Office

Job description

Wynn Resorts is seeking a Spa Receptionist at Encore Boston Harbor to provide exceptional service to guests, including scheduling treatments and processing payments. Ideal candidates should have strong organizational skills and a background in luxury service environments.

Responsibilities include ensuring guest satisfaction, maintaining cleanliness, and assisting with spa operations. Candidates must be at least 18 years old and possess a high school diploma.