Lux Spa Concierge: Elevate Guest Wellness & Service

Omni Hotels & Resorts; Port Everglades (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Spa Concierge at the Omni Fort Lauderdale Hotel in Florida to provide exceptional guest service. This role requires a strong commitment to customer satisfaction, excellent organizational skills, and the ability to communicate fluently in English. Responsibilities include scheduling spa appointments, maintaining the spa facility, and enhancing the overall guest experience through service and attention to detail. The position requires the ability to work various shifts, including weekends and holidays, and obtaining a state permit for serving alcohol.

Qualifications

• Minimum 1‑year experience working in a customer service‑based position.
• Reading, writing, and oral proficiency in the English language required.
• Must obtain a State of Florida TIPS Alcoholic Beverage Server Permit.

Responsibilities

• Provide scheduling and confirmation of appointments.
• Maintain cleanliness and neatness of spa facility.
• Assist guests with locker room setup and service inquiries.
• Handle cash according to established procedures.

Skills

Customer service experience

Attention to detail

Organizational skills

Proficiency in English

Job description

Omni Hotels & Resorts is seeking a Spa Concierge at the Omni Fort Lauderdale Hotel in Florida to provide exceptional guest service. This role requires a strong commitment to customer satisfaction, excellent organizational skills, and the ability to communicate fluently in English. Responsibilities include scheduling spa appointments, maintaining the spa facility, and enhancing the overall guest experience through service and attention to detail. The position requires the ability to work various shifts, including weekends and holidays, and obtaining a state permit for serving alcohol.