Lux Resort Reservations & Guest Services Coordinator Part-Time

Hyatt Taleo; United States; On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Complimentary hotel nights and staff @

Job summary

Park Hyatt Aviara Resort in Carlsbad seeks a part-time Resort Services Coordinator to deliver exceptional guest experiences via reservations and resort services. The role emphasizes high-level hospitality, proactive communication with guests and staff, and multitasking across amenities such as dining, spa, golf, and activities.

The position requires strong guest service skills, familiarity with hotel systems, and the ability to work flexible hours, including weekends and holidays.

Qualifications

• Experience in luxury hotel guest services and reservations.
• Familiarity with hotel systems listed (Opera, Reserve, HotSOS, etc.).
• Minimum 1 year in hospitality customer interactions.
• Strong communication, math, and computer skills.

Responsibilities

• Answer incoming calls with a professional demeanor.
• Provide reservations and guest services via phone or email.
• Promote hospitality at the highest level.
• Coordinate with staff to ensure guest satisfaction.
• Process in-room dining (room service orders) as trained.

Skills

Guest service

Communication skills

Computer skills

Multitasking

Attention to detail

Tools

Opera

Reserve

HotSOS

Zingle

Open Table

Infrasys

Micros

Book4Time

Alice Go Concierge

Job description

Park Hyatt Aviara Resort in Carlsbad seeks a part-time Resort Services Coordinator to deliver exceptional guest experiences via reservations and resort services. The role emphasizes high-level hospitality, proactive communication with guests and staff, and multitasking across amenities such as dining, spa, golf, and activities.

The position requires strong guest service skills, familiarity with hotel systems, and the ability to work flexible hours, including weekends and holidays.