Lux Poolside Server — Elevate Guest Experience

Black Desert Resort; Ivins (UT); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee Dining Room

Resort perks

Job summary

Black Desert Resort in Southern Utah is seeking a friendly Pool Attendant to deliver attentive food and beverage service at the resort's poolside venues. You will greet guests, take orders, deliver items, restock supplies, and collaborate with bartenders to ensure a polished luxury experience.

Ideal candidates have prior luxury hospitality or poolside serving experience, excellent guest service skills, and the ability to multitask in an outdoor, high-energy setting.

Qualifications

• Luxury hospitality serving experience preferred.
• Knowledge of cocktails and wine preferred.
• Multitask in high-energy outdoor setting.
• Flexible hours including weekends and evenings.

Responsibilities

• Greet guests and pool guests promptly and warmly, providing towels, setting up lounge chairs, cabana check ins, ensuring guest comfort, providing menus and beverage recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver poolside orders like food and beverage items in a timely, professional manner, ensuring accuracy and presentation.
• Anticipate guest needs, offering refills, additional items, and upselling resort signature drinks and menu items.
• Assist with daily bar setup, stocking, and organization for poolside service.
• Monitor the cleanliness of the pool deck, furniture, and cabanas, ensuring a neat and inviting environment.
• Collect used towels and linens, ensuring timely transport to designated laundry or storage areas.
• Restock poolside amenities such as towels, water stations, and condiments.
• Support bartenders by replenishing glassware, bar fruit, mixers, and supplies.
• Respond to guest inquiries with courtesy and professionalism, providing information on resort amenities.
• Maintain cleanliness of poolside service stations, tray stands, and guest areas.
• Adhere to all health, sanitation, and safety regulations in food and beverage service.
• Monitor guest satisfaction and respond quickly to guest concerns or requests.
• Assist with setup and breakdown of poolside bar service, including stocking supplies and restocking inventory.
• Communicate effectively with supervisors and team members to ensure consistent service delivery.
• Act as an ambassador of Black Desert Resort’s service culture, delivering elevated, personalized hospitality.
• During Winter season the pool may have limited service.
• Pool employee will be asked to support other outlets with a secondary job which may have a different payrate and/or tip structure.
• Attend mandatory orientations and trainings.
• Perform other duties as assigned.

Skills

Serving experience

Guest service

Outdoor environment

Multitasking

Alcohol service

Job description

Black Desert Resort in Southern Utah is seeking a friendly Pool Attendant to deliver attentive food and beverage service at the resort's poolside venues. You will greet guests, take orders, deliver items, restock supplies, and collaborate with bartenders to ensure a polished luxury experience.

Ideal candidates have prior luxury hospitality or poolside serving experience, excellent guest service skills, and the ability to multitask in an outdoor, high-energy setting.