Lux Night Turndown Attendant

Automatic Data Processing, Inc.; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Turndown Attendant in the Housekeeping Department to deliver exceptional evening turndown service, preparing guest rooms, suites, and bungalows to luxury standards while ensuring comfort, cleanliness and guest privacy.

You will perform bed preparation, linen changes, amenity replenishment, lighting adjustments, and guest-request handling, maintaining discretion and professional conduct across shifts.

Qualifications

• Previous housekeeping or hotel experience preferred.
• Luxury hotel experience is an advantage.
• Strong attention to detail and organizational skills.
• Professional guest service and communication skills.
• Ability to work independently and as part of a team.
• Maintains confidentiality, discretion, and professional conduct.
• Reliability in attendance and punctuality per schedule.
• Flexibility to work weekends and holidays as required.

Responsibilities

• Provide evening turndown service in assigned rooms per hotel standards.
• Prepare beds for the evening and turndown presentation.
• Refresh or replace bed linens and towels as needed.
• Replenish guest amenities and beverages.
• Refresh bathrooms and room areas to maintain cleanliness.
• Adjust lighting and curtains and place turndown amenities.
• Fulfill special guest requests involving linens, pillows, bedding, and room preparations for special occasions.
• Respond to guest requests for full housekeeping during evening hours with supervisor coordination.
• Communicate guest requests and room concerns to relevant departments.
• Inspect rooms before finishing service for cleanliness.
• Report maintenance concerns or missing items to supervisor.
• Maintain organized housekeeping cart and stock supplies.
• Follow room-access and Do Not Disturb procedures.
• Report all DND rooms to supervisor.
• Follow lost-and-found procedures and handle belongings discreetly.
• Maintain guest confidentiality and professional conduct.
• Follow hotel policies and safety requirements.
• Perform other duties as assigned by management.

Skills

Attention to detail

Guest service

Communication

Teamwork

Discretion

Attendance & punctuality

Flexibility

Job description

Automatic Data Processing, Inc. is seeking a Turndown Attendant in the Housekeeping Department to deliver exceptional evening turndown service, preparing guest rooms, suites, and bungalows to luxury standards while ensuring comfort, cleanliness and guest privacy.

You will perform bed preparation, linen changes, amenity replenishment, lighting adjustments, and guest-request handling, maintaining discretion and professional conduct across shifts.