Lux In-Room Dining Specialist

Montage International; Baltimore (MD); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan with company-m提

Job summary

Montage International is seeking an In-Room Dining Server at Pendry to transform guest experiences with exceptional service and culinary flair. You will deliver timely food and beverage service, assist guests with menu choices, and ensure dietary needs are addressed.

Join a luxury hotel team where you’ll engage with guests, promote specials, and maintain the highest standards of cleanliness and safety while supporting a dynamic dining operation.

Qualifications

• You are passionate about spirits, wine, and food.
• You are personable and love engaging with guests.
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same.
• You are trustworthy and have integrity.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to collaborate in a team environment.
• Basic communication skills.
• One year minimum of experience in food and beverage operations, a plus.
• Prior micros or other systems experience, a plus.
• Luxury hotel experience, a plus.

Responsibilities

• Ensure food and beverages are being served in a professional and timely manner.
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Skills

People skills

Guest engagement

Communication

Education

Experience in Food & Beverage operations

Tools

Micros or POS systems

Job description

Montage International is seeking an In-Room Dining Server at Pendry to transform guest experiences with exceptional service and culinary flair. You will deliver timely food and beverage service, assist guests with menu choices, and ensure dietary needs are addressed.

Join a luxury hotel team where you’ll engage with guests, promote specials, and maintain the highest standards of cleanliness and safety while supporting a dynamic dining operation.