Lux In-Room Dining Server at Ultra-Premium Resort

Black Desert Resort; Ivins (UT); On-site; USD 11,000 - 17,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Employee dining room

Paid time off

Exclusive resort discounts

Complimentary employee hotel stay

Job summary

Black Desert Resort in Southern Utah seeks an In-Room Dining Server – Full-Time to deliver food and beverage orders to guest rooms with accuracy and professionalism. This role emphasizes guest service, independence, and adherence to ultra-premium service standards, with onsite hours and a pay rate of $8.00/hour plus tips.

Benefits include health insurance, 401K with company match, employee dining room, paid time off, exclusive resort discounts, and complimentary employee hotel stay.

Qualifications

• Previous experience in food and beverage service, preferably in room service or fine dining.
• Strong communication and guest service skills.
• Ability to work independently and manage time effectively.
• Knowledge of POS systems and order entry preferred.
• Strong attention to detail and presentation.
• Ability to carry trays and navigate guest floors efficiently.
• Ability to work flexible hours including mornings, evenings, weekends, and holidays.

Responsibilities

• Deliver food and beverage orders to guest rooms promptly and accurately.
• Set up in-room dining trays, tables, and service equipment according to resort standards.
• Provide a professional and courteous introduction when entering guest rooms.
• Review orders with guests to ensure accuracy and satisfaction.
• Maintain cleanliness and presentation of trays, carts, and service equipment.
• Retrieve trays and service items from guest rooms in a timely manner.
• Process guest checks, ensuring accurate billing and posting to room folios.
• Maintain knowledge of menu offerings, ingredients, and preparation methods.
• Coordinate with the kitchen and IRD team to ensure proper timing of orders.
• Assist with order taking, answering phones, and entering orders into the POS system as needed.
• Maintain organization and cleanliness of IRD service areas and storage spaces.
• Follow all food safety and sanitation standards.
• Handle guest requests, special accommodations, and service recovery professionally.
• Uphold Black Desert Resort’s ultra-premium hospitality standards.
• Perform other duties as assigned.

Skills

Guest service

Communication skills

Time management

Attention to detail

Tray handling

Flexible schedule

Tools

POS systems

Job description

Black Desert Resort in Southern Utah seeks an In-Room Dining Server – Full-Time to deliver food and beverage orders to guest rooms with accuracy and professionalism. This role emphasizes guest service, independence, and adherence to ultra-premium service standards, with onsite hours and a pay rate of $8.00/hour plus tips.

Benefits include health insurance, 401K with company match, employee dining room, paid time off, exclusive resort discounts, and complimentary employee hotel stay.