Lux Fashion Sales Support — Flexible Schedule & Benefits

kate spade new york; Estero (FL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in a luxury retail environment in Estero, FL. The role focuses on warm, professional client engagement, accurate POS handling, and maintaining a pristine sales floor to support seamless operations.

Key duties include assisting customers, processing transactions, merchandising updates, and collaborating with the team to drive store success while upholding brand standards and loss-prevention guidelines.

Qualifications

• 1+ of previous retail experience (cashier/stock/sales) in luxury retail preferred.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.

Skills

Customer service

Communication

Cash handling

Merchandising

Tools

POS system

iPad/Laptop

Job description

Coach is seeking a Sales Support Associate in a luxury retail environment in Estero, FL. The role focuses on warm, professional client engagement, accurate POS handling, and maintaining a pristine sales floor to support seamless operations.

Key duties include assisting customers, processing transactions, merchandising updates, and collaborating with the team to drive store success while upholding brand standards and loss-prevention guidelines.