Lux Fashion Sales Support — Flexible Hours

kate spade new york; Atlantic City (NJ); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for its luxury accessories and ready-to-wear. This Sales Support Associate role focuses on delivering exceptional service at the cash wrap, ensuring a pristine sales floor, and supporting stock flow from receipt to sale.

A strong emphasis on brand values and customer care guides daily interactions in our Atlantic City location. The role requires reliable, energetic hospitality, familiarity with POS systems, and the ability to multitask during busy periods.

Qualifications

• 1+ years of retail experience, preferably in luxury retail.
• Knowledge of fashion trends and market competition.
• Experience with cash registers, basic computer skills, and POS devices.
• Strong attention to detail and organization.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

Fashion knowledge

Tools

POS systems

Mobile POS

Job description

Coach is a global fashion house known for its luxury accessories and ready-to-wear. This Sales Support Associate role focuses on delivering exceptional service at the cash wrap, ensuring a pristine sales floor, and supporting stock flow from receipt to sale.

A strong emphasis on brand values and customer care guides daily interactions in our Atlantic City location. The role requires reliable, energetic hospitality, familiarity with POS systems, and the ability to multitask during busy periods.