Lux Eyewear Sales Associate — Elevate Customer Experience

Luxottica; Elmont (NY); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health care

Paid time off

Employee discounts

Bonus/commission potential

Job summary

Sunglass Hut, part of EssilorLuxottica, is seeking a Retail Sales Associate to deliver exceptional customer service and drive sales across our eyewear collection. You will stay current on trends and offer personalized recommendations to clients in-store.

As a team member, you will maintain a polished selling floor, meet sales targets, and support omnichannel experiences across online and in-store channels. Flexible hours, including evenings and weekends, are required.

Qualifications

• High school diploma or equivalent.
• 2+ years of retail sales experience preferred, eyewear or luxury retail a plus.
• Strong communication and interpersonal skills to build client relationships.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up to date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add‑on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow‑up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross‑selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in‑store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Excellent communication

Customer service

Retail sales

Team player

Education

High school diploma

Tools

POS system

Job description

Sunglass Hut, part of EssilorLuxottica, is seeking a Retail Sales Associate to deliver exceptional customer service and drive sales across our eyewear collection. You will stay current on trends and offer personalized recommendations to clients in-store.

As a team member, you will maintain a polished selling floor, meet sales targets, and support omnichannel experiences across online and in-store channels. Flexible hours, including evenings and weekends, are required.