Lux Design & Sales Advisor — NYC Flagship

Maiden Home; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

Maiden Home in New York City seeks a Senior Design Advisor to cultivate relationships within residential and trade communities and deliver an exceptional in-store experience. You will guide clients from initial consultations to post-sale follow-up, contributing to flagship performance and overall brand growth.

The ideal candidate has a proven book of business, luxury sales mindset, and a consultative approach to delivering a best-in-class showroom experience.

Qualifications

• 5+ years of experience in luxury furnishings, interior design, or similar A&D client facing role.
• Strong existing network of trade and interior designers.
• Entrepreneurial spirit and approach to building a book of business.
• Strong interpersonal skills with a hospitality-driven approach to service.
• Confident communicator with strong organization and follow-up habits.
• Passion for design, furniture, materials, and the luxury home space.
• Self-motivated, solutions-oriented, and excited by a growing brand.
• Comfortable using CRM systems and managing detailed order workflows.
• Ability to work a full-time schedule, including weekends.
• Physically able to be on the floor for extended periods and lift up to 25 lbs.

Responsibilities

• Achieve and exceed significant individual sales targets while contributing to showroom goals.
• Identify, plan, and execute activations and events that drive incremental revenue and brand awareness.
• Manage the full client lifecycle, from first touch through purchase and post-sale follow-up.
• Identify, prospect, and develop relationships with residential and trade clients.
• Deliver elevated, tailored experiences to walk-in and appointment-based clients.
• Serve as product and brand expert, guiding clients towards solutions that align with their aesthetic, functional, timeline, and budget needs.
• Stay fluent in product knowledge, customization options, and care recommendations.
• Work closely with Client Services and Operations teams to ensure smooth order processing and a seamless client experience.
• Maintain showroom standards and proactively contribute to a clean, inspiring environment.
• Adapt in real time to a fast-paced, client-first retail environment.

Skills

Luxury furnishings

Interior design

Client facing

CRM systems

Order workflows

Hospitality mindset

Networking with designers

Communication

Tools

CRM software

Order management tools

Job description

Maiden Home in New York City seeks a Senior Design Advisor to cultivate relationships within residential and trade communities and deliver an exceptional in-store experience. You will guide clients from initial consultations to post-sale follow-up, contributing to flagship performance and overall brand growth.

The ideal candidate has a proven book of business, luxury sales mindset, and a consultative approach to delivering a best-in-class showroom experience.