Lux Beauty Keyholder: Drive Sales & Guest Experience

Loreal; Ontario (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

VIP Access to L\'Oréal Internal Shop

Learning & Development Opportunities

Employee Resource Groups

Wellness and Mental Health Programs

Job summary

L'Oréal Luxe is seeking a Keyholder for our Luxury Beauty Stores - Outlet Store. You will assist the Store Manager to reach sales goals while delivering exceptional customer service and ensuring brand image and store presentation are maintained.

The role requires flexible availability, strong communication, and a focus on productivity. Join a team that supports growth, training, and ongoing development within a premier beauty brand.

Qualifications

• Retail and/or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience.
• Communication skills.
• Analytical skills.
• Basic computer skills.
• Must be willing to work flexible hours and to work nights and weekends.
• High School Diploma or GED required.
• Must be 18 years or older.
• Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.

Responsibilities

• Delivers a best in class experience to customers.
• Upholds standards of customer service excellence.
• Leader in productivity.
• Regular attendance and timeliness for all scheduled shifts.
• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team.
• Enforce company policies and procedures.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools and customer service standards.
• Utilize resources, eliminate roadblocks and drive process improvement.
• Regular attendance and timeliness for all scheduled shifts.
• Intermittent supervision required.
• Perform other job-related duties as assigned.

Skills

Retail experience

Cosmetic experience

Customer service

Communication skills

Analytical skills

Basic computer skills

Flexible hours

Education

High School Diploma or GED

Job description

L'Oréal Luxe is seeking a Keyholder for our Luxury Beauty Stores - Outlet Store. You will assist the Store Manager to reach sales goals while delivering exceptional customer service and ensuring brand image and store presentation are maintained.

The role requires flexible availability, strong communication, and a focus on productivity. Join a team that supports growth, training, and ongoing development within a premier beauty brand.