Lunch Server

Joe's Stone Crab; Miami Beach (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Joe's Stone Crab in Miami Beach is seeking a Lunch Server to deliver exceptional dining experiences during lunch service. You will greet guests, take accurate orders, coordinate with kitchen and bar, and serve meals with attentiveness in a fast-paced, landmark restaurant.

We value teamwork, reliability, and genuine hospitality. Previous food service or customer service experience is preferred; ability to stand for long periods, handle transactions, and work weekends is important to thrive in our

Qualifications

• High school diploma or equivalent.
• Previous food service or customer service experience.
• Ability to stand and walk for extended periods.
• Basic math skills for handling transactions and orders.
• Legal authorization to work in the United States.

Responsibilities

• Greet and seat guests promptly and courteously, providing menus and answering questions.
• Take accurate food and beverage orders and relay them to kitchen and bar staff.
• Serve meals and drinks efficiently while meeting customer needs.
• Must be able to carry up to 30 lbs on a service tray.
• Maintain cleanliness and organization of the dining area and tables.
• Handle customer inquiries, special requests, and resolve issues professionally.
• Process payments accurately and assist with closing guest bills.
• Collaborate with team members to ensure smooth service during busy hours.

Skills

Communication

Customer service

Multitasking

Stand/walk long hours

Math for transactions

POS familiarity

Education

High school diploma or equivalent

Tools

POS systems

Job description

A Legendary Institution – Joe's Stone Crab has been a cornerstone of hospitality in Miami Beach for over a century, known for excellence and tradition.

Pride in Hospitality – Our team shares a commitment to genuine service and creating memorable experiences for guests.

Strong Team Culture – Many employees build long careers here, creating a supportive environment built on teamwork and respect.

Opportunity to Grow – We believe in developing our people, giving employees the chance to learn, grow, and build meaningful careers in hospitality.

A Place That Values Hard Work – Dedication, professionalism, and reliability are recognized and appreciated.

About the Role:

The Lunch Server plays a vital role in delivering an exceptional dining experience during lunch service within the accommodation and food services industry. This position is responsible for efficiently taking orders, serving food and beverages, and ensuring customer satisfaction through attentive and friendly service. The Lunch Server collaborates closely with kitchen and bar staff to ensure timely and accurate delivery of meals while maintaining a clean and organized dining environment. This role requires a strong focus on customer interaction, problem-solving, and multitasking to handle a fast-paced lunch period effectively. Ultimately, the Lunch Server contributes to the establishment’s reputation by creating a welcoming atmosphere and fostering repeat business through excellent service.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a food service or customer service role required.
• Ability to stand and walk for extended periods during shifts.
• Basic math skills for handling transactions and orders.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Experience working in a fast-paced restaurant or hospitality environment for a minimum of 5 years.
• Knowledge of food safety and sanitation standards.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including weekends and holidays.
• Familiarity with point-of-sale (POS) systems.

Responsibilities:

• Greet and seat guests promptly and courteously, providing menus and answering any initial questions.
• Take accurate food and beverage orders and communicate them clearly to kitchen and bar staff.
• Serve meals and drinks efficiently while ensuring all customer needs are met throughout their dining experience.
• Must be able to carry up to 30 lbs on a service tray.
• Maintain cleanliness and organization of the dining area, including setting and clearing tables.
• Handle customer inquiries, special requests, and resolve any issues or complaints professionally and promptly.
• Process payments accurately and assist with closing out guest bills.
• Collaborate with team members to ensure smooth service flow during busy lunch hours.

Skills:

The Lunch Server uses strong communication skills daily to interact effectively with guests, ensuring their orders are understood and their needs are met promptly. Attention to detail is essential when taking orders and delivering the correct meals, which helps prevent errors and enhances customer satisfaction. Time management and multitasking skills are critical to handle multiple tables and requests simultaneously during busy lunch periods. Problem-solving abilities are employed to address any customer concerns or special requests in a professional manner. Additionally, teamwork and adaptability are important as the Lunch Server coordinates with kitchen and other front-of-house staff to maintain smooth and efficient service.