Lido Server

Standard International Management, LLC.; Miami Beach (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Complimentary Access to Spa & Gym Facilities

Exclusive Spa Discounts

401(k) Retirement Plan with Company Match

Paid Time Off starting on day one

Job summary

The Standard International Management, LLC. in Miami Beach is seeking an engaging Server to join their team. This role focuses on delivering exceptional dining experiences at Lido Bayside Grill through personalized service and menu knowledge.

Ideal candidates are energetic professionals with a passion for hospitality and the ability to create memorable moments for guests. The position offers a range of benefits including fitness classes, spa access, and a 401(k) retirement plan.

Qualifications

• Previous serving experience in restaurant or hospitality environment preferred.
• Experience in upscale or high-volume dining preferred.
• Strong knowledge of food and beverages.

Responsibilities

• Deliver exceptional food and beverage service to guests.
• Create memorable dining experiences through personalized service.
• Welcome and engage guests in a warm manner.
• Monitor guest satisfaction throughout the dining experience.

Skills

Food, wine, cocktail, and beverage knowledge

Excellent communication skills

Guest service and problem-solving abilities

Ability to multitask

Tools

POS systems

Job description

At The Standard Spa, Miami Beach, hospitality is more than service, it's creating memorable moments. Lido Bayside Grill is one of Miami's most iconic waterfront dining destinations, where guests come to enjoy great food, creative cocktails, and stunning bay views.

We're seeking a warm, engaging, and service-driven Server to join our team. This role is responsible for creating exceptional dining experiences through genuine hospitality, menu expertise, attention to detail, and personalized guest service.

The ideal candidate is energetic, professional, and passionate about creating experiences that keep guests coming back.

Why You'll Love Your New Lifestyle

We offer a benefits package designed to ensure you feel as pampered as our guests.

• Complimentary Access to our Spa & Gym Facilities
• Up to 3 fitness classes per week including yoga, pilates, and bootcamp
• Exclusive Spa Discounts on treatments and services
• Designated Employee Pool Days during the summer
• Restaurant Discounts throughout the property
• Boutique Discounts on retail items and essentials
• Company-paid Life Insurance
• Short-Term & Long-Term Disability Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off beginning on day one
• Eight Paid Holidays, including a Floating Holiday

Work where hospitality, wellness, and community come together… every day.

Position Summary

The Server is responsible for delivering exceptional food and beverage service to guests at Lido Bayside Grill. This position serves as a hospitality ambassador for The Standard, creating memorable experiences through attentive service, menu knowledge, and genuine guest engagement.

Servers are responsible for maintaining service standards, accurately processing orders, handling payments, and ensuring guests receive a seamless dining experience from arrival to departure.

Key Responsibilities

• Welcome and engage guests in a warm, professional, and genuine manner.
• Create memorable dining experiences through personalized service.
• Anticipate guest needs and proactively provide assistance.
• Build rapport with members, hotel guests, and local patrons.
• Resolve guest concerns professionally and escalate when appropriate.
• Maintain a positive, energetic, and guest-focused attitude throughout service.
• Possess complete knowledge of food menus, beverage offerings, wine lists, cocktails, and daily specials.
• Accurately explain menu items, ingredients, preparation methods, and recommendations.
• Take food and beverage orders accurately and efficiently.
• Enter orders properly into the POS system.
• Serve food and beverages according to established standards.
• Open and serve wine according to service standards.
• Monitor guest satisfaction throughout the dining experience.
• Complete opening, closing, and side-work assignments.
• Maintain cleanliness and organization of assigned service stations.
• Ensure tables are properly set and maintained throughout service.
• Handle all payment methods accurately.
• Maintain compliance with cash handling procedures.
• Assist teammates and support overall restaurant operations as needed.
• Follow all company policies, service standards, and SOPs.
• Maintain professional grooming and appearance standards.
• Adhere to food safety, sanitation, and alcohol service regulations.
• Identify and report operational concerns or guest issues promptly.
• Support a culture of teamwork, accountability, and hospitality excellence.

Required Skills & Qualifications

• Previous serving experience in a restaurant, hotel, resort, or hospitality environment preferred.
• Experience in upscale, lifestyle, or high-volume dining environments preferred.
• Strong food, wine, cocktail, and beverage knowledge preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Working knowledge of POS systems.
• Strong guest service and problem-solving abilities.

Core Competencies

• Hospitality & Relationship Building
• Food & Beverage Knowledge
• Communication
• Attention to Detail
• Time Management

Physical Requirements

• Ability to stand and walk continuously for extended periods.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to lift, push, pull, and carry up to 25 pounds.
• Ability to bend, reach, kneel, and move throughout the outlet during service.
• Ability to work flexible schedules including weekends, holidays, and peak business periods.