Global Digital Brand Creative Operations Lead

Lululemon Athletica; California (MO); Hybrid; USD 88,000 - 115,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paid time off

Retirement plan matching

Development courses

Mentorship programs

Parental top-up

Job summary

lululemon is seeking a Global Digital Brand Creative Operations Lead to drive projects from brief to delivery within the Global Brand Creative and Experience Operations team. You will partner with cross-functional teams and external agencies to ensure timely, on-budget outcomes that elevate the brand across stores, ecommerce, and events.

The role requires 5–7 years in creative teams for retail/ecommerce, strong PM skills, and a proactive, ownership-driven approach in a fast-paced environment.

Qualifications

• 5–7 years in creative teams for large retail, e-commerce, or agency/production in apparel/footwear.
• Ability to juggle changing priorities across multiple project workstreams with a positive attitude.
• Analytical thinking and operational efficacy to solve problems.
• Self-starter, critical thinker, team player in a fast-paced environment.
• Strong sense of ownership and accountability.
• Genuine passion for brand creative and creative operations; track record of operational excellence.
• Experience with Teams, Excel, Smartsheet and other PM tools.

Responsibilities

• Manage projects through the creative lifecycle, ensure on-time, on-budget delivery.
• Mitigate risk by anticipating scenarios and building actionable plans.
• Coordinate with cross-functional operations and production partners.
• Lead toolkit coordination, asset management and trafficking.
• Build and maintain processes to improve efficiencies, standards and operations across the function.
• Support resource planning, tracking and reporting.

Skills

5-7 years experience

Prioritization

Analytical thinking

Self-starter

Ownership

Brand creative passion

PM tools: Teams/Excel/Smartsheet

Tools

Microsoft Teams

Microsoft Excel

Smartsheet

Job description

Global Digital Brand Creative Operations Lead

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Global Brand Creative and Experience Operations Team is responsible for creating, managing, and driving the process and delivery of seasonal stories, experiences, and environments that bring the lululemon brand and innovations to life for our guests across all touchpoints. In partnership with the functional leaders, and in service of a clear and engaging guest experience, this team focuses on ensuring a consistent, on time, and high-level delivery of our brand and product stories and experiences across stores, ecomm, and events.

core responsibilities

The Digital Brand Creative Operations Lead is responsible for leading projects through the creative process from brief to delivery. They will support the creation of process to execute and manage milestones, timelines, and priorities, working directly with internal cross-functional partners and external agencies.

• Manage projects through the creative lifecycle, collaborating with working groups, leadership and budget owners to facilitate an on-time and on-budget delivery
• Mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly
• Coordinate closely with cross functional operations and production partners to enable the work
• Lead toolkit coordination, asset management and trafficking
• In partnership with their manager, build, own and maintain processes to improve efficiencies, standards and operations across the function
• Support resource planning, tracking and reporting

qualifications

• 5-7 years of direct experience in creative teams for large retail, e-commerce, or creative agency/production experience specific to the apparel/footwear industry
• Ability to juggle changing priorities and multiple concurrent project workstreams while maintaining a positive attitude in the face of changing deliverables
• Positive approach to problem solving through analytical thinking and operational efficacy
• Must be a self-starter, critical thinker, team player, who thrives working in a fast-paced entrepreneurial environment
• Strong sense of ownership and accountability
• A genuine passion for brand creative and creative operations; track record instilling operational excellence for a creative team
• Experience working with Teams, Excel, Smartsheet and other project management tools

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Please note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this positionis from $88,000-$115,000 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at [e-mail]. In your email, please include the position title, the location of the position and the nature of your request.

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions. At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.