Luke AFB Postal Operations Specialist

D2 Government Solutions; Glendale (AZ); Hybrid; USD 36,000 - 48,000; Full time

Job summary

D2 Government Solutions is seeking two qualified candidates for Postal Service Center Support Specialist positions at our Luke Air Force Base Postal Service Center location. Final scheduling assignments will be determined based on contract needs.

Responsibilities include handling mail, assisting with customer window operations for military personnel and residents, and adhering to USPS/DoD tracking procedures. Security and compliance are essential. Equal opportunity employer.

Qualifications

• Experience in customer service within a security-conscious environment.
• Ability to read, write, and speak English clearly.
• Strong attention to accuracy and accountability in mail handling.
• Ability to follow postal handling procedures.

Responsibilities

• Receive, sort, inspect, and distribute personal mail and parcels for authorized Postal Service Center customers.
• Support customer window operations and assist dormitory residents, transient personnel, temporary duty personnel, newly assigned military members, and Fam Camp residents.
• Process accountable mail and parcels using the Government-designated tracking process or approved manual records when authorized.
• Inspect incoming mail and packages for damage or suspicious items and follow required notification procedures.
• Maintain mail receptacles, parcel lockers, and related postal service areas in a clean, secure, and serviceable condition.
• Assist with general delivery, mail directory services, change-of-address processing, and customer briefings for incoming and departing personnel.
• Report maintenance needs, postal issues, security concerns, and unusual conditions to the appropriate Government or contractor point of contact.

Skills

Customer service

Security awareness

English proficiency

Attention to detail

Communication

Job description

D2 Government Solutions is seeking two qualified candidates for Postal Service Center Support Specialist positions at our Luke Air Force Base Postal Service Center location. Final scheduling assignments will be determined based on contract needs.

Responsibilities:

• Receive, sort, inspect, and distribute personal mail and parcels for authorized Postal Service Center customers.
• Support customer window operations and assist dormitory residents, transient personnel, temporary duty personnel, newly assigned military members, and Fam Camp residents.
• Process accountable mail and parcels using the Government-designated tracking process or approved manual records when authorized.
• Inspect incoming mail and packages for damage or suspicious items and follow required notification procedures.
• Maintain mail receptacles, parcel lockers, and related postal service areas in a clean, secure, and serviceable condition.
• Assist with general delivery, mail directory services, change-of-address processing, and customer briefings for incoming and departing personnel.
• Report maintenance needs, postal issues, security concerns, and unusual conditions to the appropriate Government or contractor point of contact.

Qualifications:

• Ability to support postal service center operations in accordance with DoD, Air Force, and USPS standards.
• Ability to obtain and maintain required base access credentials and comply with installation security procedures.
• Ability to be appointed as a Military Postal Clerk or Mail Orderly using DD Form 285 before performing applicable postal duties.
• Strong customer service skills and ability to interact professionally with military members, residents, transient personnel, temporary duty personnel, and Government personnel.
• Ability to read, write, speak, and understand English and follow detailed postal handling, accountability, and security procedures.

CAC: Not expressly specified in the solicitation; base identification and installation access credentials are required, and Air Force network access may be authorized as needed after security requirements are met.

Security Clearance: No clearance tier is specified in the solicitation. Must meet installation access and applicable personnel security requirements for work on Luke AFB.

U.S. Citizenship Required: Not specified in the solicitation.

Computer Systems Experience: Government-designated automated mail tracking system; Air Force computer network access as authorized; electronic mail/accountability records; USPS/DoD postal processing tools and forms as applicable.

Microsoft Suite Proficiency: Not specifically required in the solicitation.

About D2 Government Solutions

D2GS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Visit us on the web at www.d2-gs.com to learn more.