Lucy's Auburn - Assistant Restaurant Beverage Manager (AGM)

Lucy's Eatery; Auburn (AL); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Account

Zusammenfassung

Lucy’s Restaurant Group in Auburn, Alabama is seeking an Assistant Restaurant Manager to help lead the front-of-house team and support the General Manager in daily operations. The role focuses on guest experience, hospitality standards, and smooth service across shifts.

You will oversee the bar and beverage program, assist with scheduling and events, and help maintain Lucy's high standards while fostering a positive, guest-centric culture.

Qualifikationen

• Previous experience as a Restaurant Assistant Manager or similar hospitality leadership role.
• Strong understanding of restaurant operations and guest service.
• Familiarity with restaurant management and operational systems such as Resy, Toast, 7shifts, and Restaurant365.
• Strong mathematical, reporting, and organizational skills.
• Excellent guest service and hospitality mindset.
• Strong communication and team management abilities.

Aufgaben

• Assist the General Manager with the daily operations of Lucy's.
• Help ensure the restaurant operates efficiently, consistently, and according to Lucy's standards.
• Supervise front-of-house team members and provide support and direction as needed.
• Serve as a leader on the floor and help ensure smooth service throughout each shift.
• Coordinate communication between front-of-house and back-of-house teams.
• Support the General Manager in achieving operational, financial, and guest experience goals.

Kenntnisse

Restaurant operations

Guest service

Team leadership

Scheduling

Ausbildung

High school diploma

Tools

Resy

Toast

7shifts

Restaurant365

Jobbeschreibung

Assistant Restaurant Manager

Position Summary

At Lucy's Restaurant Group, we believe hospitality is more than service. It is how we make people feel. Our purpose is simple: to serve others through genuine hospitality.

Located in Auburn, Alabama, Lucy's is a modern American neighborhood eatery offering seasonal contemporary fare, locally sourced food, shared plates, award-winning cocktails, and an exceptional wine program. Lucy's radiates "Good Vibes Only" and takes pride in creating meaningful experiences for both our guests and our team.

The Assistant Restaurant Manager plays a key role in supporting the General Manager with the daily operations of Lucy's. This position helps lead the front-of-house team, oversee the guest experience, support the bar and beverage program, coordinate scheduling and events, and ensure the restaurant operates efficiently and consistently.

Success in this position requires a genuine passion for hospitality, strong leadership and communication skills, attention to detail, organization, dependability, and the ability to thrive in a fast-paced environment. The Assistant Restaurant Manager should understand the difference between service and genuine hospitality and be committed to making every guest and team member feel valued.

Core Responsibilities

Restaurant Operations & Leadership

• Assist the General Manager with the daily operations of Lucy's
• Help ensure the restaurant operates efficiently, consistently, and according to Lucy's standards
• Supervise front-of-house team members and provide support and direction as needed
• Serve as a leader on the floor and help ensure smooth service throughout each shift
• Coordinate communication between front-of-house and back-of-house teams
• Support the General Manager in achieving operational, financial, and guest experience goals
• Help maintain a positive, productive, and team-focused work environment
• Lead by example through professionalism, accountability, urgency, and genuine hospitality

Guest Experience & Hospitality

• Create an environment where guests feel genuinely welcomed, cared for, and valued
• Maintain an excellent guest service mindset throughout all aspects of the operation
• Gather guest feedback and identify opportunities to improve the dining experience
• Recommend improvements to menus, service, and overall guest experience
• Address guest concerns and opportunities with professionalism, empathy, and solution-oriented leadership
• Help cultivate the warm, energetic, "Good Vibes Only" culture that defines Lucy's

Bar & Beverage Program

• Manage and oversee Lucy's Bar and Beverage Program
• Help maintain beverage standards, organization, and operational consistency
• Monitor beverage-related needs, inventory, and equipment
• Support the execution of beverage initiatives, promotions, and special events
• Work with leadership to identify opportunities to improve the beverage program and guest experience

Scheduling, Payroll & Labor Management

• Prepare front-of-house shift schedules based on business needs
• Assist with managing employee hours according to forecasts and budget
• Assist in processing front-of-house payroll
• Calculate and manage tip-out accurately
• Monitor staffing levels and make adjustments based on business demands
• Help ensure labor costs remain aligned with operational and budgetary expectations
• Maintain accurate records related to employee hours, scheduling, and payroll

Events, Promotions & Marketing

• Create and execute special events and promotions
• Coordinate communication and marketing efforts related to events and promotions
• Work collaboratively with leadership and team members to ensure successful event execution
• Help identify opportunities to increase guest engagement and strengthen the Lucy's brand

Inventory, Vendors & Financial Administration

• Manage equipment inventory and PAR levels
• Calculate future equipment needs based on operational demands
• Manage and properly store vendor contracts and invoices
• Maintain detailed records of daily, weekly, and monthly costs and revenues
• Assist with monitoring operational expenses and identifying opportunities to improve efficiency
• Ensure necessary supplies and equipment are available to support daily operations

Team Development & Onboarding

• Assist with the proper onboarding of new employees
• Coordinate training schedules and ensure new team members are prepared for their roles
• Coordinate ordering and distribution of uniforms
• Provide ongoing support, coaching, and direction to front-of-house team members
• Help create an environment where team members feel supported, valued, and encouraged to grow
• Promote teamwork, accountability, and strong communication throughout the team

Safety, Organization & Standards

• Monitor compliance with safety and hygiene regulations
• Help ensure the restaurant remains clean, organized, and properly maintained
• Reinforce company standards, policies, and procedures consistently
• Identify operational concerns and work with leadership to resolve them
• Maintain attention to detail across all areas of the restaurant

What We Value

We are looking for someone who:

• Leads with positivity, professionalism, and genuine hospitality
• Understands that hospitality goes beyond simply providing service
• Is passionate about the restaurant and hospitality industry
• Puts the guest experience at the center of their decision-making
• Demonstrates exceptional attention to detail
• Is highly organized and able to manage multiple priorities
• Has a strong work ethic and takes pride in doing things well
• Is timely, dependable, and accountable
• Adapts quickly to changing circumstances and business needs
• Communicates clearly and effectively
• Works well as part of a team
• Enjoys developing and supporting others
• Maintains a positive attitude in a fast-paced environment
• Is committed to the continued growth and success of Lucy's

Qualifications

• Previous experience as a Restaurant Assistant Manager or similar hospitality leadership role
• Strong understanding of restaurant operations and guest service
• Familiarity with restaurant management and operational systems such as Resy, Toast, 7shifts, and Restaurant365
• Strong mathematical, reporting, and organizational skills
• Excellent guest service and hospitality mindset
• Strong communication and team management abilities
• Ability to work effectively in a fast-paced environment
• Availability to work during restaurant operating hours, including evenings, weekends, and holidays
• High school diploma required
• Additional hospitality education or certification is a plus

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Flexible Spending Account

Waiting period required for all new employees; waiting period varies by benefit.