Lube Center Manager

Hunter Super Techs - TurnPoint; Lakewood (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Sams Automotive LLC, a Valvoline Express Care™ operator, is hiring a Lube Center Manager in Lakewood, CA. This role oversees daily operations, provides customer service leadership, and develops the team to ensure guest safety, satisfaction, and retention.

You will also perform light maintenance, train staff, manage cash and maintain a clean, safe workplace while delivering a positive guest experience.

Qualifications

• High school diploma or equivalent.
• Six months supervisory experience preferred.
• Spanish speaking preferred.
• Knowledge of cash handling, facility and safety policies and practices.

Responsibilities

• Oversee daily operations of the service center, including opening/closing and customer service.
• Lead and coach team members to top performance and develop staff.
• Ensure consistent, positive guest experiences and knowledge of products and policies.
• Perform light preventive maintenance tasks and inspections.
• Handle customer service tasks: greeting, service reviews, recommendations, and cash handling.
• Maintain a clean and safe workplace.
• Know and follow company policies and procedures.

Skills

Customer service

Interpersonal skills

Communication

Cash handling

Safety procedures

Learning mindset

Physical stamina

Mobility

Spanish speaking

Education

High school diploma or equivalent

Job description

Location: 5450 South Street, LAKEWOOD, CA, 90712 Lube Center Manager

Sams Automotive LLC, a Valvoline Express Care™ operator, is hiring a Lube Center Manager! Our managers act as trusted automotive maintenance experts, customer service leaders and team developers, to ensure customers’ safety, satisfaction, and retention. Providing the best preventive maintenance services for our guests means you will not only get to work with your hands, but also with people.

What you’ll do as Lube Center Manager:

• Oversee all aspects of daily operations, including opening and closing the service center, performing customer service and technician duties to serve guests and service their vehicles, manage cash and maintain store curb appeal.
• Cultivate and lead a fun team atmosphere.
• Lead and coach team members to top performance, and develop team members to their highest potential.
• Responsible for ensuring consistent, positive guest experience.
• Know and understand our products, services, company policies and procedures, and customer service process.
• Perform light automotive preventive maintenance, such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.
• Perform customer service tasks, such as quick and friendly greeting, knowledgeable service review and professional recommendations, cash out and welcome back.
• Maintain a clean and safe workplace.

What skills you will use:

• You are friendly and ready to work as part of a customer-focused team.
• Have effective interpersonal, oral and written communication skills.
• Knowledge of cash handling, facility and safety control policies and practices.
• Have an eagerness to learn.
• Able to occasionally lift up to 50 pounds.
• Have full mobility and the ability to work with your hands above your head.
• Can stand for extended periods of time and climb stairs.
• High school diploma or equivalent.
• Six months supervisory experience, or related experience/training preferred.
• Spanish speaking preferred.

A new opportunity is waiting for you. Looking for a change? Sams Automotive, a Valvoline Express Care™ operator, is hiring! Whether you’re looking for a part-time job with flexible hours or a full-time career with opportunities to grow, you’ll find it at Valvoline Express Care.

Who are we a good fit for?

We like working with people who like working with people. Here, we’re a hands-on team that loves the reward of solving a challenge. If you’re a passionate person searching for a career where every day you can make a difference in a community, then come join us. When you become a member of our team, you’ll become part of our family.

Valvoline Express Care™ is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.