Automotive Assistant Manager

Socket.dev; Alpharetta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Performance bonus

Employee discounts

Free uniforms

Advancement opportunities

Paid time off

Relocation bonus

Training & development

Job summary

Socket.dev is seeking an Assistant Manager for its Lube Center in Alpharetta, GA. You will support the Lube Center Manager, supervise a team of 4–5 technicians, and deliver fast, high-quality automotive service to customers.

Ideal candidates are dependable leaders with automotive service knowledge, strong customer service skills, and the ability to keep a busy service center running efficiently while maintaining safety standards and a positive work environment.

Qualifications

• Leadership or supervisory experience preferred.
• Automotive service knowledge including oil changes and inspections.
• Strong customer service, communication, and problem-solving skills.
• Ability to work well in a fast-paced, team-oriented environment.

Responsibilities

• Assist with day-to-day lube center operations to ensure smooth workflow and a positive customer experience.
• Supervise, support, and motivate a team of 4–5 lube technicians in a fast-paced service environment.
• Oversee oil changes, vehicle inspections, and fluid services to ensure quality work.
• Train and guide new employees on service procedures, safety standards, and customer service expectations.
• Promote a safety-conscious work environment and ensure safety protocols are followed.
• Provide excellent customer service by answering questions, explaining services and pricing, and resolving concerns.
• Monitor inventory of parts and supplies and communicate replenishment needs.
• Assist with staff scheduling and workflow management to keep vehicles moving efficiently.
• Maintain a clean, organized, and professional service center.
• Work with the Lube Center Manager to support goals and customer satisfaction.

Skills

Leadership

Automotive knowledge

Customer service

Teamwork

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Relocation bonus
• Training & development

Overview

The Lube Center Assistant Manager supports the Lube Center Manager in overseeing daily operations, supervising team members, and delivering fast, professional, high-quality automotive service. This role is ideal for a dependable leader with automotive service knowledge, strong customer service skills, and the ability to keep a busy service center running efficiently.

Key Responsibilities

• Assist with day-to-day lube center operations to ensure smooth workflow, efficient service, and a positive customer experience.
• Supervise, support, and motivate a team of 4–5 lube technicians in a fast-paced service environment.
• Oversee oil changes, vehicle inspections, fluid services, and related maintenance to ensure work is completed properly and efficiently.
• Train and guide new employees on automotive service procedures, safety standards, and customer service expectations.
• Promote a team-oriented, safety-conscious work environment and help ensure safety protocols are followed.
• Provide excellent customer service by answering questions, explaining services and pricing, and resolving concerns promptly.
• Monitor inventory of parts, fluids, and supplies and communicate replenishment needs as appropriate.
• Assist with staff scheduling and workflow management to keep vehicles moving through the service process quickly and accurately.
• Maintain a clean, organized, and professional service center.
• Work closely with the Lube Center Manager to support operational goals, financial performance, and customer satisfaction.

Qualifications

• Leadership or supervisory experience preferred.
• Automotive service knowledge, including oil changes, inspections, and fluid replacement.
• Strong customer service, communication, and problem-solving skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Dependable, organized, and committed to maintaining high service and safety standards.

Working Conditions

Environment:

Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities:

Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.