Assistant Lube Center Manager

FARR GM 1403 LLC; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

An automotive service company in Austin, Texas is seeking a friendly, communicative, and customer service-oriented Assistant Manager. This role involves overseeing daily operations, managing a team, and ensuring customer satisfaction. The ideal candidate has 3+ years of relevant experience, strong leadership skills, and a collaborative mindset, with opportunities for career advancement and a competitive salary.

Qualifications

• 3+ years experience working as a technician, service advisor, or in Quick Lube management.
• Inspectors license a plus.
• Strengths in leadership, management, team building, and problem-solving.

Responsibilities

• Recruit, train, and supervise retail staff.
• Address customer complaints and issues in a professional manner.
• Prepare various promotional materials and in-store displays.

Skills

Excellent interpersonal communication

Customer service-oriented attitude

Leadership and team building

Time management

Problem-solving

Education

Minimum high school diploma

Associate's or bachelor's degree preferred

Job description

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Our Company is Expanding and Our team is growing and we're looking for a friendly, communicative, and customer service-oriented assistant manager to help oversee daily operations at our store location. In this position, you will play a pivotal role in managing our team of retail associates, interfacing with our customers, and contributing to the overall success and profitability of the store.

Assistant Manager Duties and Responsibilities

Technical Automotive Service and Mechanical Experience

Recruit, train, and supervise retail staff

State Vehicle Inspector a plus.

Motivate staff to meet those sales goals

Address customer complaints and issues in a professional manner

Handle staff conflicts, complaints, and problems

Prepare various promotional materials and in-store displays

Ensure compliance with various health and safety regulations

Collaborate with the head office to ensure store location lives up to standards

Job is 90% shop focused and 10% administrative focused.

Requirements and Qualifications

3+ years experience working as a technician, service advisor, or in Quick Lube management.

Inspectors license a plus.

Excellent interpersonal communication capabilities

Customer service-oriented attitude

Confidence to lead and direct a team of associates

Ability to stay organized and manage time effectively

Strengths in leadership, management, team building, and problem-solving

Capability to thrive in a fast-paced and oftentimes high-pressure environment

Numerical and analytical knowledge to properly manage cash and financial records

Understanding of basic business management functions

Enthusiasm and a positive attitude

Minimum of a high school diploma. Candidates with associate's or bachelor's degrees will be given a preference

3+ years of experience working in a retail environment, ideally in a supervisory role

Proven competencies in effective communication and management

Willingness to learn and tackle new challenges