Luau Guest Ambassador - Evening Host

Highgate; Lahaina (HI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Job summary

The Luau Greeter at Highgate Hotels in Lahaina warmly welcomes guests, checks them in, seats them, and orients them to the luau grounds and evening events, ensuring a smooth, memorable start to the guest experience. Flexible 4-hour evening shifts are required, with availability for evenings, weekends and holidays.

You will coordinate with the Luau Manager and staff, manage guest lists and wristbands, guide guests to seats, and assist guests with special needs while maintaining safety and

Qualifications

• Previous guest experience is required.
• Able to stand and walk for extended periods.

Responsibilities

• Greet and check-in guests while making a memorable first impression.
• Escort guests to their seats and provide orientation to the luau grounds and events.
• Support guest check-in by managing guest lists, wristbands, and hand stamps.
• Assist guests with special needs and accommodate large parties.
• Ensure safety and compliance with hotel policies and local regulations.

Skills

Guest experience

Job description

The Luau Greeter at Highgate Hotels in Lahaina warmly welcomes guests, checks them in, seats them, and orients them to the luau grounds and evening events, ensuring a smooth, memorable start to the guest experience. Flexible 4-hour evening shifts are required, with availability for evenings, weekends and holidays.

You will coordinate with the Luau Manager and staff, manage guest lists and wristbands, guide guests to seats, and assist guests with special needs while maintaining safety and