LTSS Service Care Coordinator

Meridian; Illinois; Hybrid; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated LTSS Service Care Coordinator to enhance the quality of care for long-term care members. In this hybrid-remote role, you'll engage with members and their families, developing personalized service plans and ensuring access to necessary resources. The position offers a unique opportunity to make a meaningful impact in the lives of individuals within the community. With a focus on holistic care management, you will collaborate with healthcare providers and support members in navigating their healthcare journey. Join a team that values flexibility and diversity while providing competitive benefits and a supportive work environment.

Benefits

Health Insurance

401K

Tuition Reimbursement

Paid Time Off

Flexible Work Schedules

Qualifications

• 1+ year of experience in care coordination or related field.
• Bachelor's degree in a relevant field is required.

Responsibilities

• Develop and coordinate care management activities for members.
• Evaluate member needs and recommend care plans.

Skills

Care Coordination

Assessment Skills

Communication Skills

Problem Solving

Education

Bachelor's Degree

Human Services Related Degree

Job description

Join to apply for the LTSS Service Care Coordinator role at Meridian of Illinois

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Join to apply for the LTSS Service Care Coordinator role at Meridian of Illinois

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

• NOTE This is a hybrid-remote role with 75% field visits to assist members residing in long term care (LTC) or Supportive Living facilities (SLF). Preference will be given to applicants located within the following area DuPage, Kane, Kendell, Western Cook counties - zip codes 60103, 60106, 60108, 60126, 60134, 60174, 60187, 60188, 60190, 60440, 60510, 60515, 60523, 60532, 60543, 60544, 60560, 60563. Travel times/location of facilities can be up to 1-1 ½ hours from the home location.
• Department Illinois Health Plan / MED-Case Management
• Caseload Long Term Care-members in Nursing facilities
• Schedule 8-430 pm CT, Monday- Friday
  
  

Position Purpose Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
• May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate
• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
• Performs other duties as assigned
• Complies with all policies and standards
  
  

Education/Experience Requires a Bachelor's degree and 1 year of related experience.

For Illinois Plan Only In addition to the requirements above the employee working on

Physically Disabled/Elderly

Candidate must meet one of the 3 following criteria

• RN licensed in Illinois.
• Bachelor or Master’s Degree prepared in human services related field. Bachelor’s degree in Human Services related field defined as Child, Family and Community Services, Early Child Development, Guidance and Counseling, Home Economics- Child and Family Services, Human Development Counseling, Human Service Administration, Human Services, Master of Divinity, Pastoral Care, Pastoral Counseling, Psychiatric Nursing, Psychiatry, Psychology, Public Administration, Rehabilitation Counseling, Social Science, Social Services/Social Work or Sociology.
• LPN with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly
  
  

Pay Range $22.50 - $38.02 per hour

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care and Insurance

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