LTSS Provider Relations Strategist

CareSource; United States; On-site; USD 83,000 - 133,000; Full time

Job summary

CareSource is seeking an LTSS Provider Relations Account Manager to influence internal stakeholders and strengthen connections with LTSS and HCBS providers. The role focuses on reducing provider burden, improving member access to care, and driving provider retention through proactive engagement and education.

In this position you will partner with operations and leadership to define deliverables, address provider issues, and ensure regulatory changes are understood.

Qualifications

• Bachelor’s degree in project management, Business Administration, or related field.
• 3+ years of account management, claims, operational and technical or business experience.
• 2+ years of LTSS/HCBS provider relations experience.
• Knowledge of Medicaid, Medicare, LTSS, and HCBS.
• Experience translating business and contractual requirements.
• Experience with provider networks and accreditation preferred.

Responsibilities

• Own the relationship with LTSS and HCBS providers with a proactive focus on overall provider satisfaction and retention.
• Develop, maintain, and enhance relationships with key stakeholders including provider associations.
• Act as a liaison and SME to providers and operations for the LTSS/HCBS provider network.
• Provide education and establish a proactive process for LTSS/HCBS providers.
• Collaborate with Operations and other internal stakeholders on provider issues and responses.

Skills

Stakeholder management

Relationship building

Project management

Communication skills

Microsoft Office

Analytical thinking

Education

Bachelor's degree in related field

Tools

Facets

Job description

CareSource is seeking an LTSS Provider Relations Account Manager to influence internal stakeholders and strengthen connections with LTSS and HCBS providers. The role focuses on reducing provider burden, improving member access to care, and driving provider retention through proactive engagement and education.

In this position you will partner with operations and leadership to define deliverables, address provider issues, and ensure regulatory changes are understood.