LTSS Case Manager - Field-Based Member Care

Optum; Grand Junction (CO); Remote; USD 40.000 - 72.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

Incentive programs

Stock purchase plan

401k contribution

Zusammenfassung

Optum in the United States seeks a Field-based LTSS Case Manager to support long-term services with home visits and in-facility care coordination. Travel up to 50% within assigned territory is required, with remote work flexibility for Colorado residents in Mesa County.

The role emphasizes confidentiality, regular reassessments, and collaborative care planning. You will conduct intake, assessments, and ongoing monitoring, ensuring timely documentation and adherence to CMA agreements.

Qualifikationen

• Bachelor’s degree in human behavioral sciences or related field.
• 5+ years of LTSS experience or a combination of education and experience.
• Proficiency with MS Office required.

Aufgaben

• Intake/screening/referral, assessment/reassessment, development of support plans, ongoing case management, and documentation.
• Maintain confidentiality of patient information per policy and law.
• Conduct monitoring contacts quarterly or as needed by LTSS rules.
• Face-to-face member contact at least every six months and update assessments accordingly.
• Complete annual face-to-face reassessments and additional assessments as required.
• Monitor service delivery within the Support Plan and PAR.
• Attend CMA training and in-service offerings.
• Work in accordance with CMA Contract requirements for accuracy and timeliness.
• Refer suspected mistreatment to protective services and law enforcement when needed.
• May take on special projects and assist with system assessments.
• Travel is required; independent transportation is needed; Colorado licensure and auto-insurance required if driving.

Kenntnisse

Strong communication

Travel readiness

Confidentiality

Detail oriented

Ausbildung

Bachelor's degree in human services|social work|psychology|public health

5+ years LTSS experience

Combo of education and experience

Tools

MS Office (Word, Excel, Outlook)

Jobbeschreibung

Optum in the United States seeks a Field-based LTSS Case Manager to support long-term services with home visits and in-facility care coordination. Travel up to 50% within assigned territory is required, with remote work flexibility for Colorado residents in Mesa County.

The role emphasizes confidentiality, regular reassessments, and collaborative care planning. You will conduct intake, assessments, and ongoing monitoring, ensuring timely documentation and adherence to CMA agreements.