LTL Specialist

Addison Group; Wood Dale (IL); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Hybrid work flexibility

Tuition reimbursement opportunities

Professional development and career成长

Employee discounts

Health and wellness programs

Company events and employee engagement

401(k) retirement plan

Job summary

The Addison Group in Wood Dale, IL is seeking an experienced LTL Specialist to manage Less-Than-Truckload operations, oversee carrier relationships, negotiate freight rates, and monitor shipment performance on a hybrid schedule.

This direct-hire role requires 5+ years in logistics, hands-on LTL knowledge, and proficiency with Excel and ERP platforms such as CargoWise and SAP. Benefits include medical, dental, vision, and a 401(k).

Qualifications

• 5+ years in logistics, transportation, freight forwarding, or related field
• Hands-on knowledge of LTL freight operations and shipment coordination
• Experience managing carrier relationships and negotiating freight rates
• Strong customer service background and issue resolution
• Understanding of freight forwarding procedures and regulations
• Experience reviewing freight invoices and disputing discrepancies
• Familiarity with DOT and FMCSA regulations
• Proficiency in Excel and ERP platforms such as CargoWise and SAP
• High school diploma or equivalent required; bachelor's degree or relevant certification preferred
• Excellent communication, organization, and problem-solving abilities

Responsibilities

• Coordinate daily LTL freight movements including carrier selection, pickup arrangements, tracking, and delivery confirmations
• Build and maintain carrier partnerships and negotiate pricing
• Review carrier performance, expenses, timeliness, and service quality for improvements
• Research shipping delays and resolve customer concerns
• Collaborate with Sales, Operations, Warehouse, and Accounting for efficient shipment execution
• Maintain accurate shipping records, transportation documentation, and billing information
• Review freight invoices and dispute discrepancies
• Ensure DOT/FMCSA compliance and internal procedures
• Respond to customer inquiries via phone and email
• Participate in weekend coverage rotations and other operational projects

Skills

LTL operations

Carrier relations

Freight rate negotiation

Customer service

Regulatory compliance

Excel

CargoWise

SAP

Education

High school diploma or equivalent

Bachelor's degree or professional certification preferred

Tools

CargoWise

SAP

Job description

Job Title: LTL Specialist

Industry: Freight Forwarding / Transportation / Logistics

Location (city, state): Wood Dale, IL

Assignment Type: Direct Hire

Pay: $70,000-$80,000 annually

Work Schedule: Hybrid schedule with 2 remote days per week. Remaining schedule to be confirmed.

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company

An established global transportation and logistics organization specializing in freight forwarding, supply chain management, and transportation solutions. The company supports customers across domestic and international markets through a variety of logistics services.

Job Description

We are seeking an experienced LTL Specialist to manage and coordinate Less-Than-Truckload transportation operations. This individual will oversee carrier relationships, negotiate freight rates, monitor shipment performance, and identify opportunities to improve transportation efficiency and cost savings.

The ideal candidate will bring hands-on experience in LTL freight management, strong industry knowledge, and the ability to balance operational responsibilities with excellent customer service.

Key Responsibilities

• Coordinate daily LTL freight movements, including carrier selection, pickup arrangements, shipment tracking, and delivery confirmations
• Build and maintain carrier partnerships while identifying transportation options and negotiating competitive pricing
• Review carrier performance, transportation expenses, delivery timelines, and service quality to identify improvement opportunities
• Research shipping delays, address delivery complications, and resolve customer concerns
• Partner with Sales, Operations, Warehouse, and Accounting teams to support efficient shipment execution
• Maintain accurate shipping records, transportation documentation, and customer billing information
• Review freight invoices, investigate billing discrepancies, and dispute inaccurate carrier charges
• Ensure transportation activities align with DOT and FMCSA regulations, internal procedures, and industry standards
• Respond to customer inquiries and provide timely support through phone and email
• Participate in weekend coverage rotations when needed and assist with additional operational projects

Qualifications

• 5+ years of experience in logistics, transportation, freight forwarding, or a related field
• Hands-on knowledge of LTL freight operations and shipment coordination
• Experience managing carrier relationships, sourcing transportation providers, and negotiating freight rates
• Strong customer service background with the ability to resolve shipping and delivery issues
• Understanding of freight forwarding procedures, transportation regulations, and industry operations
• Experience reviewing freight invoices, investigating billing discrepancies, and managing carrier disputes
• Familiarity with DOT and FMCSA regulations
• Proficiency in Microsoft Excel and experience with transportation or ERP platforms such as CargoWise and SAP
• High school diploma or equivalent required; bachelor's degree or relevant professional certification preferred
• Excellent communication, organization, and problem-solving abilities
• Ability to manage competing priorities while maintaining accuracy in a fast-paced environment
• Self-directed work style with the ability to collaborate across multiple departments

Perks

• Hybrid work flexibility
• Tuition reimbursement opportunities
• Professional development and career growth opportunities
• Employee discounts
• Health and wellness programs
• Company events and employee engagement activities
• 401(k) retirement plan

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.