LTC Care Coordinator (In-Office)

Silacins; Salt Lake City (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Plans, including FSA and HSA

Dental and Vision

401(k) (Roth and Traditional)

Pet Insurance

Parental Leave

Paid Time and Sick Time off

10 Paid Holidays and 1 Birthday Pay

Paid Volunteer Time

College Tuition Reimbursement

Job summary

SILAC Insurance Company is seeking a Care Specialist to deliver personalized LTC support to policyowners, agents, and partners. You will determine eligibility for benefits, coordinate with LTC staff, and communicate care plans clearly while adhering to company guidelines.

This full-time, in-office role offers a starting pay of $21.75 per hour and a 40-hour weekly schedule, Monday through Friday, MT shifts. You will contribute to process improvements and maintain accurate documentation.

Qualifications

• High school diploma or GED required, or equivalent work experience.
• Experience in professional written and verbal communication.
• Familiarity with PC software (Word, Excel, Teams, Outlook).

Responsibilities

• Review eligibility for LTC benefits by examining care plans, assessments and records.
• Coordinate with LTC staff to administer care planning and determine continued eligibility.
• Explain care planning to customers, providers, and agents clearly.
• Assist with claim appeals, disputes and document updates as needed.

Skills

Communication skills

Research ability

Attention to detail

Independent work

Time management

Education

High school diploma or GED

Tools

MS Word

Excel

Teams

Outlook

Job description

SILAC Insurance Company is seeking a Care Specialist to deliver personalized LTC support to policyowners, agents, and partners. You will determine eligibility for benefits, coordinate with LTC staff, and communicate care plans clearly while adhering to company guidelines.

This full-time, in-office role offers a starting pay of $21.75 per hour and a 40-hour weekly schedule, Monday through Friday, MT shifts. You will contribute to process improvements and maintain accurate documentation.