LPN Team Coordinator - Medical Records & Office Support

Affinity Hospice Management LLC; Mason (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Affinity Hospice Management LLC is seeking a detail-oriented Medical Records Clerk to support the clinical department and program office with charting, audits, DME management, scheduling, and office tasks.

Responsibilities include maintaining admission files in PAS, performing admission audits, updating patient data in the EMR, scanning records, and ensuring timely plan of care updates and certifications. Strong organizational and communication skills are essential.

Qualifications

• High school graduate or equivalent.
• 1 year medical records experience, preferably in home health.
• Electronic medical record experience preferred.
• Positive interpersonal skills and good organizational skills.
• Good computer skills.
• Flexible, cooperative and self-directed in fulfilling roles.
• Ability to function as a member of an integrated healthcare work team.

Responsibilities

• Maintains and updates patient admission files in PAS.
• Completes admission audit and communicates issues to Clinical Director.
• Inputs updates into current software system regarding insurance, level of care, staff assignment and/or discharge.
• Scans and files all paper clinical data, hand signed orders and consents into patient records.
• Ensures plan of care/comprehensive assessment update/recertification are opened in a timely manner to allow staff to document their summaries prior to team.
• Ensures plan of care/comprehensive assessment update/recertification are resolved once approved by Clinical Director or designee.
• Tracks and emails as appropriate certification/recertification statements/POC/CA and all orders.
• Runs unresolved orders report weekly to track unsigned orders.
• Maintains patient on-call book.
• Contacts physician office, hospital or nursing facility in a timely manner to obtain current information, signatures or any other information pertinent to the patient’s admission and their hospice chart.
• Assists as needed with providing information necessary for annual report and other patient data.
• Receives visit logs from all staff.
• Inputs all visit logs of staff not electronically documenting into current software system and compares visit logs to contact visit reports weekly.
• Tracks and ordering durable medical equipment (DME) and medical supplies.
• If requested, participates in team meeting and is responsible for ensuring all documentation and electronic records are present as requested at team meeting.
• Responsible to maintain the team meeting sign-in sheet, and ensures that the team agenda is attached.
• Responsible for closing clinical/bereavement charts, and preparing charts beyond thirteen (13) months so that they may be moved to off-site storage.
• Communicates with the Clinical Director to ensure charts are sent to off-site storage.
• Maintains and orders office supplies.
• Schedules and coordinates the hospice aide daily assignments to ensure the patient receives the services the patient needs.
• Performs intake tasks as assigned.
• Registers staff/patients with vendors such as pharmacy/EMR/supply company as directed
• Assist with human resource functions as directed.
• Distribute satisfaction surveys and compile results.
• Type letters, reports and other materials as requested.
• Answers the telephone in professional manner and channels the call accordingly.
• Interacts with other disciplines as needed to ensure support.
• Participates in Quality Assessment and Performance Improvement activities.
• Completes all other duties as assigned/requested.

Education

High school graduate or equivalent

Tools

Electronic Medical Record (EMR) experience

Job description

Affinity Hospice Management LLC is seeking a detail-oriented Medical Records Clerk to support the clinical department and program office with charting, audits, DME management, scheduling, and office tasks.

Responsibilities include maintaining admission files in PAS, performing admission audits, updating patient data in the EMR, scanning records, and ensuring timely plan of care updates and certifications. Strong organizational and communication skills are essential.