LPN Remote Chronic Care Manager

Phamily; Dallas (TX); Remote; USD 1,000; Full time

Job summary

An innovative healthcare provider is seeking a dedicated Chronic Care Manager (LPN) to join their fully remote team. This role offers the opportunity to make a significant impact on patients' lives by coordinating care for chronic disease management. As part of a supportive environment, you will engage with patients, manage a substantial caseload, and utilize advanced health management platforms. Enjoy a steady pay structure, no weekend shifts, and the chance to contribute to meaningful healthcare outcomes while working from the comfort of your home. If you are passionate about patient care and thrive in a remote setting, this position is perfect for you.

Benefits

Steady pay

No weekends

401K eligibility after one year

Paid Holidays

Qualifications

• Active LPN license with 1.5 to 12 years of experience required.
• Strong problem-solving and communication skills are essential.

Responsibilities

• Manage a 500-patient caseload with a goal of 300 billable interactions monthly.
• Enhance communication between patients and the care team.

Skills

Problem-solving skills

Multitasking skills

Verbal communication

Written communication

Customer service mindset

Bilingual (English/Spanish)

Education

Active LPN license

Experience in population health

Tools

Electronic Health Records (EHR/EMR)

Phamily CCM platform

Job description

Fully Remote Chronic Care Manager (LPN) – Sweeten Health (via Phamily)

Are you a Licensed Practical Nurse (LPN) with a passion for chronic care management? Join Sweeten Health through Phamily, a leading Chronic Care Management (CCM) platform, as a Remote Chronic Care Manager. This role allows you to make a meaningful impact in patients' lives while working from home.

Requirements

• Active LPN license with 1.5 to 12 years of experience
• Strong problem-solving and multitasking skills
• Excellent verbal and written communication skills
• Customer service mindset with the ability to engage with patients effectively
• Experience in population health preferred
• Bilingual in English and Spanish is a plus but not required

Why Join Sweeten?

• Fully remote with EST hours
• Steady pay at $22 per hour, full-time, 40 hours per week
• No weekends
• No Medical Benefits, PTO and Paid Holidays, 401K eligibility after one year

About the Role

As a Chronic Care Manager, you will play a key role in coordinating patient care for chronic disease management. You will support primary care physicians and help patients stay engaged in their healthcare journey using the Phamily CCM platform.

Key Responsibilities

• Manage a 500-patient caseload with a goal of 300 billable interactions monthly
• Gather and organize patient data to identify unmet needs and support patient engagement
• Enhance communication between patients and the care team
• Work with Electronic Health Records (EHR/EMR) to assist in chronic disease management
• Provide courteous and effective patient interactions through phone and digital communication
• Participate in team meetings and assist in care coordination efforts

Preferred Qualifications

• Prior use of EHR/EMR systems
• Bi-lingual (English/Spanish) is a plus but not required

Areas Of Responsibility

• Develop a keen understanding of primary care practice requirements for optimal, coordinated population health
• Work as an effective team member of the care team
• Collaborate with care teams to establish population-appropriate, pre-visit, and point of care processes
• Work with the Phamily Chronic Care Management platform to support multiple chronic disease patients and assist in coordination of the patient's care continuum
• Contribute to quality improvement and care redesign of population health efforts
• Manage patient registries
• Provide the members of health care teams in designated practices with the data required to meet the health needs of the patient
• Support practice staff to develop interventions to proactively manage target populations
• Contribute to a positive experience for patients and families through courteous telephone and digital interactions, accurate and expeditious routing, as well as referrals to appropriate clinical staff when necessary
• Recognize and report data inconsistencies to appropriate personnel
• Regularly attend and participate in meetings with coworkers and practice staff.
• Perform all job functions in compliance with applicable federal, state, local and company policies and procedures
• Other duties as assigned

Important Note: Phamily Recruiters conduct the initial screening, but the final hiring decision is made by Sweeten Health's hiring team.

Apply today to be part of a team making a difference in chronic care management.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Technology, Information and Internet