LPN Care Guide: Patient Advocate & Clinic Navigator

OSF HealthCare; Peoria (IL); On-site; USD 67,026,000 - 97,710,000; Full time

Job summary

OSF HealthCare in Peoria, IL is seeking a Licensed Practical Nurse Care Guide to help register patients, collect payments, room patients, and support providers with care. You will discharge patients and arrange follow-ups, while also handling front- and back-office duties in the outpatient setting.

The role involves floating to different facilities as needed, with emphasis on clinical excellence and a patient-centered experience to enhance care quality and efficiency.

Qualifications

• Education: High School Diploma or GED.
• Licensure: LPN license and BLS certification within 2 weeks of hire.
• Excellent interpersonal and communication skills.
• Proficient with Microsoft software and Epic EHR.
• 1 year clinical experience; injections and minor procedures preferred.

Responsibilities

• Register patients and collect payments.
• Room patients and assist providers with care.
• Discharge patients and arrange follow-ups.
• Support front and back-office tasks in outpatient clinics.
• Floating to facilities as needed.

Skills

Interpersonal skills

Communication skills

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

Epic EHR

Microsoft Office

Job description

OSF HealthCare in Peoria, IL is seeking a Licensed Practical Nurse Care Guide to help register patients, collect payments, room patients, and support providers with care. You will discharge patients and arrange follow-ups, while also handling front- and back-office duties in the outpatient setting.

The role involves floating to different facilities as needed, with emphasis on clinical excellence and a patient-centered experience to enhance care quality and efficiency.