LPN - call center

Premier Medical Group of the Hudson Valley; Colonial Heights (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision

Paid Time Off

Holidays

401K

Tuition Reimbursement

Job summary

Premier Medical Group of the Hudson Valley is hiring for an LPN Call Center in Poughkeepsie, NY. The role supports physicians, manages patient communications, and handles administrative tasks in a multi-specialty practice.

The LPN will work Monday–Friday, 8:30AM–5:00PM, with travel to Premier locations as needed. Requires NYS LPN license and infection control & BLS certifications.

Qualifications

• Current NYS LPN license required.
• Experience as an LPN in a physician's office, preferably Internal Medicine.
• Current Infection Control Certificate is required.
• Basic Life Support (BLS) certification is required.

Responsibilities

• Assist physicians with patient office visits, including rooming patients and recording vitals.
• Administer medications and vaccines per orders and The Five Rights of Medication Administration.
• Perform select clinical tests such as glucose finger sticks and A1C testing.
• Triage patient calls and messages, coordinate referrals and prior authorizations.
• Maintain cleanliness and stocking of exam rooms; ensure infection control procedures.

Skills

LPN nursing

Patient care

Vital signs

EMR experience

Infection control

Education

LPN license NYS

Infection Control Certificate

BLS Certification

Tools

EMR systems

Job description

Looking for a Great Place to Work in the Hudson Valley … We’re Hiring!

Premier Medical Group is comprised of more than 500 dedicated team members who make patient care a top priority every day.

As an all-specialty medical practice, Premier Medical Group offers depth of care in both medical and surgical specialties in the fields of urology, gastroenterology, cardiology, rheumatology, neurology, podiatry, dermatology, gynecology, plastic surgery, and internal medicine, including pulmonology, nephrology, and family practice.

We offer a full range of competitive and innovative benefits to our employees, including comprehensive medical insurance, dental and vision coverage, generous paid time-off, paid holidays, 401K, tuition reimbursement, and much more!

If you’re looking to join a team of exemplary employees, you’re committed to providing exceptional patient care, and you personify our core values, then we encourage you to explore our current openings.

Current Openings

Who We Are

Life at PMG

Current Openings

Position:LPN - call center

Location: 50 Eastdale Avenue North

Poughkeepsie, NY

Job Id:2232

# of Openings:1

Position:LPN Call Center

Location:50 Eastdale Ave Poughkeepsie, NY, 12603

Division:Urology

Classification: Full Time Non-Exempt Hourly

Reports to:Practice Manager/Director or Clinical Supervisor

Hours: Monday-Friday 8:30AM-5:00PM

About Premier Medical Group:

Premier Medical Group of the Hudson Valley is a leading multi-specialty medical practice dedicated to delivering exceptional, patient-centered care across multiple locations in New York. With over 550 employees and a strong provider network, we are committed to clinical excellence, operational efficiency, and outstanding patient experience. We strive to recruit and retain top-tier clinical and non-clinical talent that reflects our values, supports our mission, and drives our continued growth.

The LPN functions under the supervision and guidance of the Physician and participates in the multi-disciplinary process of providing care and treatment to patients and provides clinical support and technical assistance to the professional medical and other staff. The LPN is responsible for functioning within the scope of practice dictated by the authority of the New York State Department of Education. Individual must be able to manage demanding workload with accuracy. Position requires excellent customer service skills with patients, and their families, other staff, physicians, vendors, and the public.

DUTIES AND RESPONSIBILITIES

• Assists physicians with patient office visits, including rooming patients, recording vital signs, reconciling medication lists according to provider protocols, and enters accurate past and current medical history into patient’s electronic medical record.
• Administration of medication/vaccines in accordance with physician orders and The Five Rights of Medication Administration.
• Performs select clinical tests; such as glucose finger sticks and A1C testing
• Performs administrative task including but not limited to; completion of forms, prescription refills according to physician protocols, sending referrals, communication with patients, obtaining prior authorizations, chart verification prior to patient appointments and obtaining any pertinent medical information/documentation from outside providers or previous physicians.
• Compiles and assists provider with the follow up of lab/imaging results and reports to patients as directed in a timely manner.
• Responsible for organization, cleaning and re-stocking of exam rooms.
• Demonstrates appropriate use and disposal of hazardous waste.
• Fields patient phone calls, electronic messages and triages, prioritizes messages and responds accordingly.
• Assists with requests/obtains patient medical records.
• Demonstrates proper infection control procedures and follows universal precautions.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the possibility of medical errors.
• Other duties as assigned.

EDUCATION & EXPERIENCE

• Current NYS LPN license required.
• Experience as an LPN in a physician’s office, preferably in Internal Medicine.
• Current Infection Control Certificate is required.
• Basic Life Support (BLS) certification is required.

QUALIFICATIONS & REQUIREMENTS

• Ability to assess, plan, implement and evaluate nursing care according to individual needs.
• Must demonstrate an understanding of clinical risk.
• Familiarity with EMR systems preferred.
• Flexibility to work one Saturday per month
• Travel to any of the Premier Medical Group locations may be necessary upon request.

Premier Medical Group is an Equal Opportunity Employer