Loyalty Specialist (Fully Remote)

C3 Industries; United States; Remote; USD 52,000 - 75,000; Full time

Job summary

C3 Industries, a cannabis retailer operating High Profile Cannabis Shops, is seeking a Loyalty Marketing Specialist to support day-to-day loyalty program execution, manage promotions across touchpoints, and help optimize customer engagement.

You will collaborate with marketing, operations, and vendor teams, analyze program performance with dashboards and analytics tools, and translate insights into actions that drive retention and revenue.

Qualifications

• Bachelor's degree in Marketing, Business, or related field.
• 2–4 years of loyalty program experience.
• Familiarity with Alpine IQ, Excel/Google Sheets, and analytics tools.

Responsibilities

• Manage loyalty promotions, digital coupons, and targeted offers to support marketing goals.
• Troubleshoot customer and technical issues by coordinating with service and vendor teams.
• Track performance and deliver actionable insights to drive engagement and retention.

Skills

Loyalty program management

Marketing analytics

Cross-functional collaboration

Education

Bachelor's degree in Marketing/Business or related field

Tools

Alpine IQ

Excel/Google Sheets

Analytics tools

Job description

• Support the day-to-day execution of High Profile Cannabis Shops loyalty programs.
• Ensure rewards, promotions, and integrations run accurately across all touchpoints.

Key Responsibilities:

• Manage loyalty promotions, digital coupons, and targeted offers to support marketing goals.
• Troubleshoot customer and technical issues by coordinating with service and vendor teams.
• Track performance and deliver actionable insights to drive engagement and retention.

Qualifications:

• Bachelor's degree in Marketing, Business, or related field.
• 2-4 years of experience with loyalty programs, ideally in retail or regulated industries.
• Familiarity with Alpine IQ, Excel/Google Sheets, and analytics tools.

C3 Industries is a cannabis company operating High Profile Cannabis Shops. They focus on delivering premium cannabis products and exceptional customer experiences.