Loyalty & Digital Analytics Specialist

panerabread; United States; Hybrid; USD 84,000 - 95,000; Full time

Job summary

Panera Bread, located in Newton, MA, seeks an Analyst for Digital & Loyalty Analytics to drive decision-making through advanced SQL, dashboards, and campaign analysis. Hybrid role (3 days in-office in Newton).

The candidate will build and maintain Power BI dashboards, analyze loyalty metrics, and support A/B tests across digital channels. A strong analytics foundation and BI tool experience are required.

Qualifications

• 1–3 years of hands-on data analytics or BI experience.
• Strong SQL skills (joins, window functions, aggregations).
• Experience with BI tools (Tableau, Power BI) and cloud data platforms.

Responsibilities

• Write SQL to extract, transform, and aggregate guest, transaction, and campaign data.
• Design and maintain Power BI dashboards tracking loyalty KPIs.
• Measure CRM campaigns and loyalty program performance.
• Support A/B testing with readouts and statistical analysis.
• Collaborate with data engineering to ensure data quality.

Skills

SQL

Power BI

Tableau

Excel

Snowflake

BigQuery

Analytics

Education

Bachelor's degree in Analytics, Statistics, Industrial Engineering, Computer Science, Finance, Business, or related field

Tools

Tableau

Power BI

Snowflake

BigQuery

Excel

Job description

Panera Bread, located in Newton, MA, seeks an Analyst for Digital & Loyalty Analytics to drive decision-making through advanced SQL, dashboards, and campaign analysis. Hybrid role (3 days in-office in Newton).

The candidate will build and maintain Power BI dashboards, analyze loyalty metrics, and support A/B tests across digital channels. A strong analytics foundation and BI tool experience are required.