Low Voltage Project Manager

neweratech; Indianapolis (IN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Full Benefits

Medical

Dental

Vision

401K match

28 PTO Days including company holidays

Job summary

New Era Technology in Indianapolis is seeking a Project Manager for the GVC Division to lead complex AV, life safety, and large venue projects, ensuring on-time, on-scope delivery and client satisfaction.

You will coordinate planning, budgets, schedules, and cross-functional teams; leverage ERP and ConnectWise, and collaborate with pre-sales and post-sales engineering to optimize outcomes. This role requires strong leadership and a track record of delivering multi‑discipline projects.

Qualifications

• 5+ years of experience in technology project management (AV, life safety, etc.).
• PMP or equivalent certification preferred.
• Experience with ERP and ConnectWise for planning and execution.
• Strong budgeting, cost control, and profitability metrics.
• Skills in coordinating multi-team projects across geographies.

Responsibilities

• Lead and coordinate projects for the GVC Division, including AV, life safety, and large venues.
• Define scope, goals, and deliverables with clients and internal teams.
• Develop detailed project plans, schedules, and resource allocations.
• Manage budgets, milestones, and profitability while ensuring quality.
• Serve as primary client and stakeholder contact throughout the lifecycle.
• Collaborate with pre-sales, engineering, and vendors to meet project needs.
• Ensure adherence to processes, paperwork, and regulatory requirements.

Skills

Proven project leadership

PMP or equivalent certification

5+ years project management (AV, life‑

Budgeting & profitability management

Cross-functional collaboration

ERP and MS product familiarity

Tools

ConnectWise

ERP systems

Microsoft products

Enterprise collaboration tools (Teams, Zoom, Webex)

Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

New Era Technology offers:

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 28 PTO Days including company holidays

SUMMARY:

The Project Manager is responsible for leading and coordinating projects for the GVC Division including but not limited to video collaboration, life safety, and large venue solutions. This role ensures that projects are delivered on time, within scope, and within budget while maintaining high standards of quality and customer satisfaction. The Project Manager serves as the primary point of contact for clients and internal stakeholders throughout the project lifecycle.

PRIMARY DUTIES include but not limited to:

Project Planning & Execution

• Define project scope, goals, and deliverables in collaboration with clients and internal teams.
• Develop and manage detailed project plans, schedules, and resource allocations using ERP and project management tools such as ConnectWise and Microsoft products.
• Schedule internal staff and subcontractors for installations and manage workflows.
• Track multiple project budgets, milestones, and deliverables to maintain profitability.
• Monitor project margins and profitability metrics to meet or exceed as-sold targets, identifying and resolving cost inefficiencies.
• Oversee all phases of the project lifecycle-from initiation through closeout-ensuring adherence to standardized methodologies, timely delivery, budget compliance, and scope alignment.
• Maintain a regular cadence of Work-In-Progress (WIP) review meetings with team leads and managers to monitor progress and performance, supporting accurate forecasting and reporting.
• Partner with the PMO Director, managers, and team leads to ensure accurate forecasting and reporting, including regular WIP reviews and updates.
• Collaborate with integration services to optimize resource allocation throughout the project lifecycle.
• Ensure clean project closeout, including transition to managed services teams for warranty execution and post-project sales or renewals.

Operational Excellence

• Manage multiple projects and respond confidently to emergent changes and decisions impacting completion and profitability.
• Identify risks and develop mitigation strategies to ensure project continuity.
• Coordinate with pre-sales and post-sales engineering to align technical execution with client needs.
• Ensure compliance with operational procedures, including timesheet accuracy and timely submission of all paperwork related to installations.
• Support process improvement initiatives using data-driven insights.
• Collaborate with cross-functional teams to resolve project issues, mitigate risks, and ensure client satisfaction.
• Support procurement and vendor management for project-related materials and services.
• Identify potential sales opportunities through installation interactions.
• Participate in employee reviews when requested.
• Strive to achieve 100% customer satisfaction at all times.
• Perform other duties as assigned by management.

Quality & Compliance

• Ensure all installations meet client specifications and industry standards.
• Oversee documentation, testing, and commissioning of AV, life safety, and security systems.
• Monitor installation progress through site visits and client meetings as required.
• Maintain compliance with internal processes, safety protocols, and regulatory requirements.
• Promote professionalism among installation staff and uphold the company's reputation in the marketplace.

COMPETENCIES:

• Proven experience leading complex projects across multiple teams and geographies.
• PMP or equivalent certification preferred.
• 5+ years of experience in relevant technology project management (i.e. AV, security, etc.)
• Experience with enterprise collaboration platforms (Teams, Zoom, Webex) is a plus.
• Strong understanding of project budgeting, cost control, and profitability metrics, including payroll oversight and resource allocation.
• Skilled in executing operational workflows to enhance efficiency and scalability.
• Strong organizational & leadership skills including mentoring and performan