Lounge waiter or waitress

Stantonhouseinn; Greenwich (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a historic boutique inn in Greenwich, CT, as a Lounge Waiter/Waitress. Focus on delivering exceptional service by engaging with guests, taking orders, and ensuring a welcoming atmosphere. This full-time position offers extensive training, opportunities for professional development, and various benefits, including paid time off and 401k matching.

Benefits

401k employer match up to 5%

3 weeks paid time off over winter break

Opportunity for professional development

Qualifications

• 3 years customer service experience required.
• 1 year bartending experience preferred.
• Basic cooking and food preparation skills required.

Responsibilities

• Welcome and engage with customers, take drink orders, and ensure guest satisfaction.
• Utilize POS system to input orders and handle payments.
• Prepare basic food items and serve drinks.

Skills

Customer service orientation

Effective communication

Adaptability

Education

High school diploma or equivalent

Job description

Lounge waiter/waitress Job Description

We are currently seeking a friendly and dedicated waiter and bartender to join our lounge bar team. In this role, you will focus on serving drinks, while providing excellent table service, taking food orders and serving. This position will also include some food prep and light cooking. While mixology skills are a plus, training will be provided to help you with the rest of the position requirements.

Who are we?

We are the Stanton House Inn. A historical and boutique inn based in Greenwich, CT. Seeing our guests smile is the air we breathe and excellent service runs through our veins. In both big and small moments, our team continues to share the light and warmth of hospitality when the world needs it the most. Our calm, warm, and relaxing space seamlessly transitions to historical and interesting features. Above and beyond is where we start. We believe each individual deserves to be seen, heard, and cared for in a truly unique way, tailored to them. If you are ready to join our amazing boutique Inn then look no further.

Responsibilities include:

• Customer Interaction: Welcome and engage with customers, take drink orders, provide recommendations, and ensure guests' overall satisfaction.
• Table Service: Deliver food orders, attend to customer needs, and maintain a polite and attentive approach throughout their experience
• Order Processing: Utilize the point-of-sale system to input orders, process payments, and manage bills effectively
• Food Preparation and Serving: Work with the team to prepare basic food items to serve guests as they order.
• Teamwork: Work with front desk staff to create and provide food and drink service, ensuring smooth and timely delivery to guests.
• Beverage Knowledge: Familiarize yourself with the alcohol menu and ingredients to assist customers with questions and provide accurate information
• Bar Organization: Maintain cleanliness and organisation at the bar area, ensuring proper stocking of glassware, garnishes, and beverages.
• Hygiene and Safety: Adhere to hygiene and safety guidelines, including proper food and beverage handling, to create a safe and clean environment.
• Customer Feedback: Address any customer inquiries, concerns, or special requests promptly and professionally.
• Training and Development: Participate in provided training to expand your knowledge of beverage and food offerings.

Requirements:

• Previous experience as a Waiter or Bartender is advantageous but not mandatory
• Interest in cocktail preparation and a willingness to learn preparing basic cocktails
• Strong customer service orientation with a personable and approachable attitude
• Effective communication skills to interact with guests and team members
• Ability to work collaboratively in a fast-paced environment
• Basic cooking and food preparation skills
• Basic understanding of point-of-sale systems and cash handling
• Adaptability and a positive attitude, especially during peak hours
• Responsible alcohol service
• Enthusiasm for delivering exceptional guest experiences
• High school diploma or equivalent
• Join our dynamic team and be a part of creating an inviting atmosphere for our guests. While mixology skills are appreciated, we're excited to provide you with the training needed to excel in cocktail preparation and offer top-notch service. Your dedication and commitment will contribute to the success of our lounge bar and the satisfaction of our valued customers.
  

Job Types: Full-time

Pay: $20.00 per hour

Additional pay:

• Optional on-call Bonus
• Tips
• Holiday Pay
• Overtime Pay

Benefits:

• 401k employer match up to 5%
• 3 weeks paid time off over winter break
• Opportunity for professional development

Schedule:

8 hour shift Tuesday-Saturday

Holidays

Weekend availability

Ability to commute/relocate

Experience:

Customer Service: 3 years (required)

Bartending: 1 year (preferred)

Work Location: In person