Lounge Server

The Mint Gaming Hall; Franklin (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading gaming hall in Kentucky is seeking a Lounge Server to provide exceptional customer service and manage food and beverage orders. The ideal candidate will be friendly, knowledgeable about beverages, and able to upsell effectively. Join a fun team offering competitive benefits and bonuses!

Benefits

Up to $2,000 in bonuses your first year

Competitive Health, Dental, and Medical Benefits

Fully paid company life insurance

401K with Company Match

FSA/HSA

Qualifications

• Must be 21 years of age or older.
• Ability to work a variety of shifts.

Responsibilities

• Takes and delivers food and beverage orders efficiently.
• Handles cash and credit transactions accurately.
• Maintains cleanliness of assigned areas.

Skills

Customer Service

Upselling

Food Knowledge

Cash Handling

Education

High school diploma or equivalent

Job description

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• Up to $2,000 in bonuses your first year!
• Competitive Health, Dental, and Medical Benefits
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

• Weekly Pay
• Up to $2,000 in bonuses your first year!
• Competitive Health, Dental, and Medical Benefits
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

Job Responsibilities:

• Efficiently and accurately takes and delivers food and beverage orders in a timely and friendly manner.
• Handles cash and credit transactions accurately and efficiently.
• Provides appropriate change to guests.
• Proactively seeks guest opportunities and anticipates guest’s needs to create “magical moments”.
• Interact with guests in a friendly manner while taking food and beverage orders, including up-selling.
• Maintains assigned areas by keeping them clean and free of debris throughout the shift.
• Identifies opportunities to upsell and influences guest’s decisions through product knowledge and enthusiasm for the sale.
• Maintain knowledge and terminology of beer, wine, spirits, and non-alcoholic beverages.
• Be familiar with domestic and imported beers, different types of wine, brand name spirits and garnishments.
• Maintain solid knowledge of all food products.
• Delivering and presenting food and beverages to guests.
• Clearing, cleaning and resetting of tables.
• Knowledgeable about menu offerings and able to answer guests’ inquiries.
• Working knowledge of designated glassware, ingredients, and preparation of each drink.
• Maintain product inventory and supplies throughout shift.
• Ensure the service area is properly set up at the beginning of the shift and close the service area at the end of the shift in accordance with Company standards.
• Ensure receipt of accurate payments, balance cash drawer during shift, and maintain security and accuracy of bank.
• Maintain regular attendance at scheduled shift and staff meetings.
• Consistently uses all beverage and bar equipment, cleaning, and sanitizing products in accordance with all SDS sheets and departmental standards.
• Ensures proper food handling and product procedures are followed, including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products as required.
• Assists with a variety of dining outlet functions including bussing and cleaning of tables, delivering and presenting food and beverages to guests.

Education and Experience:

• High school diploma or its equivalent.
• Must be 21 years of age or older.
• Must pass all required pre-screening and background checks.
• Must pass department certifications with 80% or better.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, including day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

The Mint Gaming Hall is an equal opportunity employer (EOE). All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristics protected by law.