Lounge General Manager: Lead Guest Experience & Operations

Tao Group; New York (NY); Hybrid; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision Coverage

401(k) Retirement Program withEmployer

Life and Disability Insurance

Ancillary Insurance Plans

Employee Assistance Program

Fertility & Family Forming Support and

Pet Insurance

Employee Discounts

TAO Savings Marketplace

Time off

Zusammenfassung

Tao Group Hospitality is hiring a Lounge General Manager for a high-volume venue in New York. You will oversee front-of-house operations, guest interactions, and staff performance in partnership with the Executive Chef.

Expect to drive service excellence, manage scheduling and training, and ensure profitability while maintaining brand standards across events, catering, and daily operations.

Qualifikationen

• Minimum 8 years of hospitality experience in lounge/general manager roles in high-volume settings.
• Two-year associate degree in Hospitality, Business, etc. or equivalent work experience preferred.
• Strong guest service foundation with leadership and problem-solving skills.
• Demonstrated financial acumen with P&L, budgets, forecasting, and labor models.
• Organized, self-motivated, and proactive with attention to detail.
• Proficient with computers, POS, and technology.

Aufgaben

• Oversee daily front-of-house operations and teams.
• Interact with guests, staff, and supervisors with courtesy.
• Lead interviewing, hiring, and training of new applicants.
• Manage scheduling, development, and performance reviews.
• Oversee quality, safety, beverage accuracy, efficiency and profitability.
• Supervise service, catering, take-out, and events.

Kenntnisse

Front-of-house leadership

Guest service excellence

Staff coaching

P&L management

Scheduling and staffing

POS systems

Microsoft Office

Ausbildung

Two-year associate degree in Hospitality, Business, etc. or equivalent

Tools

POS systems

Microsoft Office

Jobbeschreibung

Tao Group Hospitality is hiring a Lounge General Manager for a high-volume venue in New York. You will oversee front-of-house operations, guest interactions, and staff performance in partnership with the Executive Chef.

Expect to drive service excellence, manage scheduling and training, and ensure profitability while maintaining brand standards across events, catering, and daily operations.