General Manager - New Venue Opening New York

Tao Group Hospitality

New York (NY)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) Retirement Program

Life and Disability Insurance

Employee Discounts

Job summary

Tao Group Hospitality is seeking an experienced General Manager for a new concept in a five-star hotel on Park Avenue, New York City. This role will oversee daily operations, lead a front-of-house team, and ensure exceptional guest experiences.

Candidates should have a minimum of 8 years of hospitality experience, a strong background in financial management, and excellent leadership skills. Competitive benefits include health coverage, a retirement program, and employee discounts.

Qualifications

Minimum 8 years in a General Manager or senior management role.
Strong guest service foundation with coaching abilities.
Demonstrated financial acumen with P&L statements.

Responsibilities

Oversee daily front-of-house operations and team members.
Ensure quality, safety, and profitability of operations.
Conduct hiring and training of new staff.

Skills

Guest service

Team leadership

Problem-solving

Financial acumen

Communication

Education

Associate degree in Hospitality or Business

Tools

Microsoft Products

POS systems

Job description

New York, NY, United States

Trending

Job Description

A new Tao Group Hospitality concept coming to a five-star hotel on Park Avenue in Manhattan’s NoMad district.

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

Medical, Dental, and Vision Coverage
401(k) Retirement Program with Employer Match
Life and Disability Insurance Plans
Ancillary Insurance Plans
Employee Assistance Program
Fertility & Family Forming Support and Resources
Pet Insurance
Employee Discounts
TAO Savings Marketplace
Time off and much more!

Oversees the daily activities of the front-of-house operations and team members in accordance with company policies and procedures and works concurrently with the Executive Chef ensuring a successful operation. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

Anticipate and accommodate the needs of the guests.

Oversees the general cleanliness of the front-of-house and the entire venue.

Conducts decision-making process for interviewing, hiring, and training new applicants.

Oversee the scheduling, growth opportunities, and team member development of all front-of-house team members.

Responsible for all front-of-house job performance reviews in conjunction with the Director of Operations.

Oversee front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitability.

Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events.

Possesses in-depth knowledge of operational systems, which includes payroll, inventory, and purchasing.

Regulates all executive-level POS functions.

Responsible, with the Executive Chef, for maintaining the venue’s monthly Profit & Loss statement standards.

Oversees Department of Health and company sanitation standards.

Oversees that the venue is compliant with all federal, state, and local laws and regulations, and company policies.

Coaches and develops front-of-house team members by setting clear guidelines and expectations.

Oversees that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.

Ensures all team members are compliant with all front-of-house standards and procedures.

Possesses in-depth knowledge of all food and beverage menus.

Oversees that all guest and team member concerns are resolved.

Practical knowledge of the job duties of all supervised team members.

Communicates clearly and concisely with heart-of-house team members during service.

Oversees the completion of all opening and closing procedures as prescribed by the company.

Oversees the replacement or repair of all breakage and damage to equipment or furniture.

Attends, leads, and participates in any training sessions, departmental meetings, or pre-service meetings.

Learn by listening, observing other team members, and sharing knowledge while leading by example.

Portrays a positive and professional attitude.

Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.

Works as part of a team and provides help and support to all fellow team members.

Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

TAO Group Hospitality General Manager Training Program

PCI/DSS Training

EDUCATION/WORKING KNOWLEDGE:

Minimum 8 years of previous hospitality experience in a General Manager or senior management role within a high-volume setting is essential.

Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.

Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.

Demonstrated financial acumen with P&L statements, annual budgets, forecasting, COGS, and labor models.

Must be organized, self-motivated, and proactive with strong attention to detail.

Proficient with computers (Microsoft Products), POS, and technology.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Must have strong problem-solving skills

Ability to work under pressure and meet deadlines

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

Excellent written and verbal communication skills required

Must have good positive energy throughout the day

Must be able to read the computer monitors and print legibly

Must be able to sit and/or stand for extended periods of time

Must be able to move quickly through work and set the pace in the office

Must be able to push and lift up to 40 lbs.

Small to Medium office environment

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

5-30% Local Travel (United States)

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Ability to maintain a high level of confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

About Us

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.

Job Info