Louisiana Licensed Agent

Townsgate Closing Services; Coraopolis (Allegheny County); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Competitive pay rates based on skills/

Extensive benefits package

Paid holidays and generous PTO

Paid volunteer time

Paid maternity and parental leave

401K plan

Work Perks Program discounts

Job summary

Mortgage Connect is seeking a Louisiana Resident Agent to manage workload across teams, ensuring compliance with underwriting directives and timely completion of assignments. You will prepare/issue LA titles and LA policies, identify issues, and participate in testing and system enhancements while maintaining confidentiality.

We offer competitive pay based on experience, extensive benefits including medical/dental/vision, 401K, paid holidays, PTO, and a remote work arrangement with flexible

Qualifications

• Bachelor’s degree or equivalent experience.
• Current LA Resident Agent License required.
• Strong customer service focus.
• Clear verbal and written communication skills.
• Ability to work in fast-paced environment and meet deadlines.
• Self-motivated with minimal supervision.

Responsibilities

• Prepare/issue LA titles.
• Prepare/Issue LA policies.
• Identify and resolve underwriting issues.
• Ensure compliance with underwriting directives.
• Identify and implement process work-flow improvements.
• Participate in testing environment as required.
• Participate in system enhancement process.
• Maintain confidentiality of departmental matters.
• Complete all assignments in a timely manner.
• Act as a leader within the company.

Skills

Customer service

Communication

Fast-paced

Self-motivation

Motivational

Attention to detail

Education

Bachelor’s degree or equivalent experience

Current LA Resident Agent License

Job description

Overview

As a Louisiana Resident Agent, you will be accountable for managing workload issues across teams and/or clients and tracking their productivity as a whole. We are looking for a team member that will continue to uphold our stellar reputation in Louisiana.

What you will do

• Prepare/issue LA titles
• Prepare/Issue LA policies
• Identify and resolve underwriting issues
• Ensure compliance with underwriting directives
• Identify and implement process work-flow improvements
• Participate in testing environment as required
• Participate in system enhancement process
• Maintain complete confidentiality and privacy of departmental matters
• Complete all assignments in a timely manner
• Act as a leader within the company
• All other duties assigned

What you will bring

• Bachelor’s degree or equivalent experience
• Current LA Resident Agent License required
• Strong customer service focus
• Clear verbal and written communication skills
• Ability to work in fast-paced environment and meet deadlines
• Self-motivated: ability to work with minimal supervision
• Persuasive, encouraging, motivating personality
• Strong attention to detail

What we offer

• Competitive payrates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation:Paid holidays and generous PTO based on tenure
• Community and Philanthropy:Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future:401K plan and robust continuous learning opportunities
• Work Perks Program:Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is aremote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)

Who we are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”:Connect,Collaborate,Communicate,Care, and Celebrate.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [e-mail]