Lot Operations Staff-Full-Time/Part-Time

American Auto Auction Group; Morton (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with matching

Paid Holidays

Paid time off

Job summary

A used-vehicle auction services provider is seeking a hands-on individual in Morton, IL, to assist customers with vehicle sales. The position requires outstanding customer service skills and the ability to work independently and as a team. Responsibilities include cataloging cars, ensuring efficient delivery to dealers, and adapting to various work environments. Candidates must have a high school diploma and be at least 21 years old. Excellent problem-solving and organizational skills are essential.

Qualifications

• Previous data entry skills required.
• Experience in customer service in a fast-paced environment.
• Must be able to read, write and speak English fluently.
• Ability to operate a stick shift and jump start a car.

Responsibilities

• Provide efficient and courteous service to all customers.
• Assist customers with questions and/or concerns.
• Ensure vehicle delivery to dealers as desired.
• Communicate issues detrimental to operations to management.

Skills

Customer service

Problem-solving

Organizational skills

Computer proficiency

Education

High School Diploma or equivalent

Job description

Description

America’s Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for (Business to Business) B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. Based in Carmel, IN, AAA facilitates the selling and buying of used vehicles at physical auction sites across 20 states as well as on digital platforms. The Company’s daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.

This position will perform work outside and in all types of weather. We are seeking an individual that has outstanding customer service skills and is hands‑on. This position will catalog cars, assist customers and coordinate sale day drivers.

What You Will Do:

• Always provide efficient and courteous service to all customers.
• Always exhibit ‘hands on’ and direct approach with customers.
• Assist customers with questions and/or concerns.
• Ensure vehicle is delivered to dealer as desired.
• Work independently and as a team player.
• Timely communication of issues deemed detrimental to the success of operations to management.
• Performs other duties, as necessary.
• Ability to adapt to and work effectively within a constantly changing environment.
• Solid computer skills, including ability to use Internet and MS office.
• Excellent customer service and problem-solving skills required.
• Must be organized and able to prioritize.

Requirements

Here’s a taste of the benefits we offer:

• Medical
• Dental
• Vision
• FSA
• 401K with matching
• Short Term Disability
• Long Term Disability
• Life Insurance
• Accidental Death and Dismemberment
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Employee Assistance (EAP)
• Paid Holidays
• Paid time off

Qualifications:

• Education: High School Diploma or equivalent
• Experience: Previous data entry skills required, customer service, previous experience in a fast‑paced
• Environment Skills: Should be highly organized, self‑motivated, and self‑disciplined.
• Highly customer service orientated, computer proficient. Must be able to read, write and speak English fluently.
• Must be able to operate a stick shift and jump start a car
• Must be at least 21 years of age
• Environment: Will be working in an office setting as well as outside. Will be exposed to all outside elements. Will walk long distances and sit at a desk for prolonged periods of time.

America’s Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.