Lot Attendant & Customer Service Pro

uhaul; Houston (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Job summary

U-Haul is hiring a Customer Service Representative in Houston to greet customers, manage rentals, and explain available products and services. You will help operate U-Scan devices, inspect equipment, and ensure accurate invoices and returns. Training is provided on propane and forklift operations as part of employment.

The role emphasizes teamwork, safety, and ongoing education through U-Haul University, with opportunities for career growth and a supportive work environment.

Qualifications

• Valid driver's license required.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including fluid checks.
• Educate customers regarding products and services and answer questions.
• Prepare rental invoices and process equipment returns.
• Install hitches and trailer wiring; propane fill and forklift training offered upon employment.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Houston to greet customers, manage rentals, and explain available products and services. You will help operate U-Scan devices, inspect equipment, and ensure accurate invoices and returns. Training is provided on propane and forklift operations as part of employment.

The role emphasizes teamwork, safety, and ongoing education through U-Haul University, with opportunities for career growth and a supportive work environment.