Customer Experience & Equipment Specialist

uhaul; Conroe (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative at our Conroe, TX location to assist customers with U-Haul products and services. You will use U-Scan technology to manage rentals and inventory, move and hook trucks and trailers, and inspect equipment for safe operation.

The role requires a valid driver's license, a high school diploma or equivalent, and a willingness to participate in on-the-job training including propane and forklift certifications.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative at our Conroe, TX location to assist customers with U-Haul products and services. You will use U-Scan technology to manage rentals and inventory, move and hook trucks and trailers, and inspect equipment for safe operation.

The role requires a valid driver's license, a high school diploma or equivalent, and a willingness to participate in on-the-job training including propane and forklift certifications.