Lost Time Workers' Compensation Claims Examiner

Chubb Life Fund; Alpharetta, Northern (GA, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Chubb seeks a Workers' Compensation Lost Time Claims Examiner for its Alpharetta office to deliver superior service to insureds, claimants, agents, and underwriters. You will assess expenses and loss, manage claims with timely, compliant handling, and guide teammates toward effective resolutions.

Requirements include an adjuster's license or obtainment after hire, a Bachelor's degree or equivalent experience, and at least 3 years of WC claim handling experience.

Qualifications

• Adjuster's license to handle Workers' Compensation claims is required and/or must be obtained immediately after hire.
• Bachelor's Degree or equivalent experience preferred.
• Minimum of 3 years of Workers' Compensation claim handling required.
• Excellent verbal and written communication skills.
• Excellent organizational skills; ability to multi-task and manage time.

Responsibilities

• Deliver superior customer service and satisfaction through effective interactions with insureds, claimants, agents, underwriters, and others.
• Provide accurate and timely expense and loss assessments on Lost Time claims.
• Communicate with internal and external customers regarding account trends, issues, and claim activity.
• Demonstrate sound claim handling in investigation, coverage, loss assessment, and case management.
• Establish and execute appropriate strategies to bring early resolutions to assigned claims.
• Recognize coverage issues, potential fraud, and subrogation; follow guidelines and reporting forms.
• Keep files on a current diary system and respond to diary activities timely.
• Provide guidance to team members toward managing and resolving a claim.

Skills

Commitment to superior performance

Teamwork

Critical thinking

Decision making

Organizational skills

Time management

Verbal communication

Written communication

Multi-tasking

Education

Bachelor's degree or equivalent experience

Adjuster's license required or obtained after hire

Job description

Chubb seeks a Workers' Compensation Lost Time Claims Examiner for its Alpharetta office to deliver superior service to insureds, claimants, agents, and underwriters. You will assess expenses and loss, manage claims with timely, compliant handling, and guide teammates toward effective resolutions.

Requirements include an adjuster's license or obtainment after hire, a Bachelor's degree or equivalent experience, and at least 3 years of WC claim handling experience.